Claims Field Property Adjuster

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🔥 6 hours ago

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Logo of AAA

AAA

5001 - 10000 employees

Founded 1902

🚗 Transport

👥 B2C

Transport • B2C • Travel

AAA is a federation of affiliated automobile clubs, offering various travel-related services and products primarily for its members. It provides emergency roadside assistance, travel planning tools, and member discounts both domestically and internationally. Each club operates independently within its own geographical area, serving its local members while adhering to AAA's overarching standards. AAA also sells travel products like maps and guides, offering resources to assist with international travel. The organization facilitates a network where membership benefits, such as global discounts and emergency services, are extended to international members traveling in the United States and vice versa.

📋 Description

• Communicate and interact with a variety of individuals. • Explain benefits, coverages, and claims process either verbally or in writing in compliance with regulatory and statutory requirements. • Recognize and appropriately address common coverage issues. • Identify and obtain statements from insureds, claimants and witnesses. • Conduct phone and/or field investigations to determine causation and damages. • Provide independent analysis and differentiation between allegations and facts. • Evaluate and determine claim values upon receipt and assessment of property data. • Negotiate within settlement authority with insureds to resolve their first-party claims. • Handle administrative functions, update database production reports, and document and update claim files via company systems, i.e. CACS, HUON, HOC, etc. • Verify and interpret/resolve coverage by gathering necessary information to ensure policy applicability. • Coordinate with internal and external departments as required. • May attend and participate in legal proceedings. • Respond quickly to customer needs and problems.

🎯 Requirements

• Bachelors Equivalent combination of education and experience • 4-6 years Prior claims handling experience. • 4-6 years Property claims administration experience. • Working knowledge of claims administration best practices and procedures. • Moderate understanding of building and vehicle repair practices. • General knowledge of fault assessment, negligence and subrogation principles desired. • Working knowledge of Microsoft Office suite, general computer software and claims software. • Moderate organization and planning recognition skills required. • Moderate oral and written communication skills required. • Moderate interpersonal skills required. • Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance - Issued by State Required • An insurance/claims adjuster license may be required for claims administration in specific states.

🏖️ Benefits

• Health coverage for medical, dental, vision • 401(K) saving plans with company match AND Pension • Tuition assistance • Floating holidays and PTO for community volunteer programs • Paid parental leave • Wellness programs • Employee discounts (membership, insurance, travel, entertainment, services and more!)

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