Field Service Manager

🔥 10 minutes ago

🇺🇸 United States – Remote

💵 $113.3k - $226.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Abbott

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1888

⚕️ Healthcare Insurance

🧬 Biotechnology

💊 Pharmaceuticals

Healthcare Insurance • Biotechnology • Pharmaceuticals

Abbott is a global healthcare company committed to advancing medical technologies and improving lives around the world. It offers a broad range of leading products in diagnostics, medical devices, nutrition, and branded generic medicines. Abbott's innovations such as the FreeStyle Libre glucose monitoring systems and BinaxNOW rapid antigen tests are transforming diabetes management and COVID-19 response. Through its partnerships and initiatives, Abbott aims to foster health equity, improve access to healthcare, and address critical health challenges like malnutrition and infectious diseases. Abbott is also dedicated to sustainability and social responsibility, striving to make life-changing technologies accessible and affordable.

📋 Description

• Responsible for the leadership and management of field-based Connected Health service team • Assists the sales force with positioning digital health products and service solutions to meet the customer requirements • Responsible for determining customer needs, developing account specific strategies, creating customer commitment to change, and building the value of ADC's digital solutions, resulting in the foundation for a smooth implementation and long term customer satisfaction • Leads the Connected Health Integration Executives and is a resource to the commercial sales teams to drive product adoption with customers nationwide • Take leadership role to formulate service sales strategy; proactively identify problems/obstacles and bring them to management attention with options for mitigation • Effectively communicate with sales and support teams through regular team meetings to develop best practices, and to motivate them to sell services

🎯 Requirements

• Bachelor's Degree Preferably in Computer Science or related IT field of study • Minimum 5 years of an equivalent combination of education and work experience • IT Related background in Project Management and supporting digital healthcare solutions including EHR integration and cloud-based products • Expert knowledge of IT applications, infrastructure and impact on business in a hospital/healthcare setting is preferred • Must have high energy level, positive and confident • Experience installing or supporting mission critical software or infrastructure • Strong analytical, communication, and interpersonal skills • Expert at identifying alternative ways to view or define problems and at using many and diverse sources for ideas and inspirations • PMP Project Management certification preferred • EPIC experience and/or certification preferred

🏖️ Benefits

• free medical coverage in our Health Investment Plan (HIP) PPO medical plan • excellent retirement savings plan with a high employer contribution • Tuition reimbursement • Freedom 2 Save student debt program • FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree