Technical Service Specialist – Core Labs

🔥 20 hours ago

🇪🇸 Spain – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Abbott

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1888

🏥 Healthcare

⚕️ Healthcare Insurance

🧬 Biotechnology

Healthcare • Healthcare Insurance • Biotechnology

Abbott is a global healthcare company committed to advancing medical technologies and improving lives around the world. It offers a broad range of leading products in diagnostics, medical devices, nutrition, and branded generic medicines. Abbott's innovations such as the FreeStyle Libre glucose monitoring systems and BinaxNOW rapid antigen tests are transforming diabetes management and COVID-19 response. Through its partnerships and initiatives, Abbott aims to foster health equity, improve access to healthcare, and address critical health challenges like malnutrition and infectious diseases. Abbott is also dedicated to sustainability and social responsibility, striving to make life-changing technologies accessible and affordable.

📋 Description

• Provide field service support and technical troubleshooting for assigned instruments • Schedule and perform planned maintenance activities • Provide proactive service using Abbott remote diagnostics tools • Provide ongoing training and coaching to customers • Perform instrument upgrades and technical service bulletins (TSBs) • Act as a trusted partner and technical advisor to customers • Provide first-level assay troubleshooting and implement new assays • Provide first-level support for laboratory middleware (AMS) • Optimize laboratory workflow by adjusting tracking software (TSM & TWM) when needed • Work with customers to maximize instrument performance and testing capabilities • Perform planned maintenance, hardware and software upgrades, first-line service backup, installations, and deinstallations • Success measured by customer satisfaction score (NPS)

🎯 Requirements

• Bachelor's degree or equivalent experience required • Bachelor's / Engineering degree in medical, electrical, mechanical, or medical technology preferred • Proven track record in a similar position supported by management and customer references • Successful engagement with customers, specifically lab staff • Technical expertise for the responsible product line • Strong communication skills • Ability to identify and drive resolution of issues • Strong experience using analytical tools and software • Willingness to travel 20% of the time

🏖️ Benefits

• Career development with an international company • Access to work that matters, grow and learn, care for yourself and family, be your true self and live a full life • Recognition as one of Fortune’s most admired companies • Recognition as one of the best big companies to work for and a best place to work for diversity, working mothers, female executives, and scientists