Account Manager, Facial Aesthetics

🔥 40 minutes ago

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AbbVie

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2013

💊 Pharmaceuticals

🧬 Biotechnology

⚕️ Healthcare Insurance

Pharmaceuticals • Biotechnology • Healthcare Insurance

AbbVie is a global pharmaceutical company that discovers and delivers innovative medicines and solutions to enhance lives. With a focus on addressing the world's toughest health challenges, AbbVie operates in over 175 countries, providing a wide range of products across areas like immunology, oncology, neuroscience, and aesthetics. Committed to scientific innovation, AbbVie invests heavily in research and development, aiming to produce first-in-class medicines. The company also emphasizes workplace diversity, sustainability, and patient support initiatives, ensuring positive impact for both its patients and the broader community.

📋 Description

• Develop and maintain strong, long-term relationships with key accounts within the facial aesthetics market. • Develop executable account plans, reviewed quarterly, that provide clear objectives and outcomes. • Conduct account plan reviews by analysing sales data, customer segmentation information and market intelligence and update the account plans as required. • Focus on ‘partner’, ‘develop’ and ‘maintain’ customer segments as agreed with sales manager and execute in line with call planning cycle. • Work with cross functional teams to achieve/exceed account management objectives and sales targets. • Review customer buying patterns on a monthly basis and keep them informed of their targeted level in line with account APP or volume aspirations. • Build and develop business relationships with key accounts including prescribers/users, initiators, deciders or buyers and incorporate into stakeholder maps. • Ensure account plans are aligned with cycle marketing strategy and promotional programs to drive rapid uptake within accounts. • Clearly follow and execute to the current marketing campaign utilizing compliant support materials. • Comprehensively understand the patient journey to identify potential sales and marketing opportunities and effectively communicate the opportunities to the sales and marketing team. • Monitor market trends through networks of clients, suppliers and attendance at industry meetings. • Conduct market analysis and monitor product availability or related matters to sales and marketing team. • Utilise the digital sales aid to clearly articulate product key selling messages and clinical data. • Execute to third line sales requirements as directed by the Medical Aesthetics portfolio strategy. • Oversee product support and direction in toxins and fillers in line with Clinical Medical Information and product information materials. • Aid in the support of best practice consultation and assessment of patients. • Direct injector requests for clinical facilitation through the defined VEEVA process. • Maintain high level of therapeutic knowledge of Allergan products and aging & anatomy through the internal 6 monthly certification program. • Keep accurate, weekly records of all customer visits, as well as maintaining other relevant customer data necessary to meet customer needs utilizing the VEEVA system. • Attend sales meetings, conferences, training and other work related functions as required. • Ensure all sales activities comply with legal and ethical requirements. • Manage business expenses within the budget and the Travel & Expenses Policy. • Report any adverse event within 24 hours as per Allergan’s policies and procedures. • Support Allergan’s Quality Management System and internal auditing processes. • Adhere to Medicines Australia Code of Conduct. • Proactively participate in Allergan’s WHS programs, adhere to policies and promote a safe work environment at all times. • Adhere to Allergan’s internal codes of conduct and compliance processes. • Other ad hoc duties such as administrative duties, as requested.

🎯 Requirements

• Successful completion of relevant tertiary qualifications within healthcare or business related discipline. • Demonstrable experience in account management planning methodology including stakeholder mapping, sales data analysis and account prioritization and the sales cycle. • Demonstrable track record of achieving or exceeding sales targets. • Experience in a medical device or specialty representative selling role working within the medical device/ pharmaceutical industry. • Ability to learn and maintain the scientific product knowledge, relevant anatomy and physiology as well as disease state knowledge. • Demonstrates a broad therapeutic area knowledge and can converse with customers on a range of topics (ie new treatment options, research findings, conference topics). • Demonstrable experience working in cross functional teams and managing resources to achieve objectives.

🏖️ Benefits

• Employees can work remotely