Associate Director, Field Reimbursement, Eye Care

🕒 4 days ago

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AbbVie

10,000+ employees

Founded 2013

💊 Pharmaceuticals

🧬 Biotechnology

⚕️ Healthcare Insurance

Pharmaceuticals • Biotechnology • Healthcare Insurance

AbbVie is a global pharmaceutical company that discovers and delivers innovative medicines and solutions to enhance lives. With a focus on addressing the world's toughest health challenges, AbbVie operates in over 175 countries, providing a wide range of products across areas like immunology, oncology, neuroscience, and aesthetics. Committed to scientific innovation, AbbVie invests heavily in research and development, aiming to produce first-in-class medicines. The company also emphasizes workplace diversity, sustainability, and patient support initiatives, ensuring positive impact for both its patients and the broader community.

📋 Description

• lead, coach, and develop a regional team of Field Reimbursement Managers • ensure effective field execution and consistent delivery of buy-and-bill product reimbursement and access support • provide regular field coaching and performance feedback • ensure FRMs deliver accurate, compliant support regarding coverage, coding, billing, payment, product acquisition, and affordability • partner with cross-functional stakeholders to support access strategy, field execution, and customer education initiatives • monitor team activity, capacity, and performance using analytics and business reviews • identify skill gaps and implement development plans • maintain direct engagement with key accounts and customers when appropriate • communicate field insights, trends, and barriers to internal partners • support hiring, onboarding, coaching, and ongoing talent development

🎯 Requirements

• Bachelor's degree required; Master's degree preferred. • Minimum 5 years of experience in coverage, coding, managed healthcare, and/or market access in neuroscience • Minimum 3 years of experience leading field teams • Experience in eye care, specialty products, physician-administered therapies, buy-and-bill, or specialty pharmacy preferred. • Demonstrated knowledge of reimbursement processes, payer policy, and access dynamics. • Proven ability to manage complex customer situations with sound judgment and strong compliance awareness. • Strong leadership, coaching, and team development skills. • Deep understanding of coverage, coding, billing, and reimbursement support processes. • Strong communication, presentation, and relationship-building skills. • Analytical thinking and problem-solving skills. • Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements.

🏖️ Benefits

• paid time off (vacation, holidays, sick) • medical/dental/vision insurance • 401(k) to eligible employees • participate in long-term incentive programs

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