Associate Director, Field Reimbursement, Eye Care

🕒 4 days ago

🚗 Michigan – Remote

🚗 Michigan – Remote

💵 $164k - $296k / year

⏰ Full Time

🟠 Senior

👔 Director

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AbbVie

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2013

💊 Pharmaceuticals

🧬 Biotechnology

⚕️ Healthcare Insurance

Pharmaceuticals • Biotechnology • Healthcare Insurance

AbbVie is a global pharmaceutical company that discovers and delivers innovative medicines and solutions to enhance lives. With a focus on addressing the world's toughest health challenges, AbbVie operates in over 175 countries, providing a wide range of products across areas like immunology, oncology, neuroscience, and aesthetics. Committed to scientific innovation, AbbVie invests heavily in research and development, aiming to produce first-in-class medicines. The company also emphasizes workplace diversity, sustainability, and patient support initiatives, ensuring positive impact for both its patients and the broader community.

📋 Description

• Lead, coach, and develop a regional team of Field Reimbursement Managers to ensure effective field execution and consistent delivery of buy-and-bill product reimbursement and access support. • Provide regular field coaching and performance feedback to strengthen team capability and execution. • Ensure FRMs deliver accurate, compliant support regarding coverage, coding, billing, payment, product acquisition, and affordability. • Partner with cross-functional stakeholders to support access strategy, field execution, and customer education initiatives. • Monitor team activity, capacity, and performance using available analytics, reporting tools, and business reviews. • Identify skill gaps and implement development plans, training support, and coaching interventions as needed. • Maintain direct engagement with key accounts and customers when appropriate to resolve complex access or reimbursement issues. • Communicate field insights, trends, and barriers to internal partners to support broader strategy and continuous improvement. • Support hiring, onboarding, coaching, and ongoing talent development for direct reports. • Ensure all field activities align with AbbVie policies, approved ways of working, and applicable compliance requirements.

🎯 Requirements

• Bachelor's degree required; Master's degree preferred • Minimum 5 years of experience in coverage, coding, managed healthcare, and/or market access in neuroscience in Managed Health Care, Payer Account Management, Field Reimbursement Manager or equivalent role • Minimum 3 years of experience leading field teams, successful team coaching, management and personnel development experience • Experience in eye care, specialty products, physician-administered therapies, buy-and-bill, or specialty pharmacy preferred • Demonstrated knowledge of reimbursement processes, payer policy, and access dynamics • Proven ability to manage complex customer situations with sound judgment and strong compliance awareness • Deep understanding of coverage, coding, billing, and reimbursement support processes • Ability to travel extensively within the assigned geography

🏖️ Benefits

• paid time off (vacation, holidays, sick) • medical/dental/vision insurance • 401(k) to eligible employees • long-term incentive programs