Employee Relations Partner

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Abby Care

WebsiteLinkedInAll Job Openings

51 - 200 employees

⚕️ Healthcare Insurance

👥 B2C

Healthcare Insurance • B2C

Abby Care is a service that helps families get paid for providing in-home care to loved ones with disabilities or special needs. The organization trains and certifies family caregivers at no cost, manages hiring and payroll, navigates Medicaid and insurance paperwork to secure payment, and provides a purpose-built platform, clinical support, and community resources. Abby Care operates in multiple U. S. states and focuses on enabling high-quality, compensated family caregiving through partnerships with insurers and Medicaid programs.

📋 Description

• Independently manage the end-to-end lifecycle of employee relations cases. • Lead, with a high level of discretion and judgment, end-to-end internal investigations into allegations of misconduct, harassment, or policy violations. • Ensure that disciplinary actions and terminations are handled with dignity and consistency. • Serve as a high-touch consultant to managers and the People team on ER-related topics. • Act as a steady sounding board for managers facing high-tension conversations. • Lead the coordination and adjudication of background checks and employment eligibility. • Help move from early-stage workflows to a structured, scalable ER function. • Identify systemic trends and track ER metrics to surface insights.

🎯 Requirements

• 5-8+ years of progressive HR experience, with at least 3+ years dedicated specifically to Employee Relations. • Proven track record of independently managing complex investigations and high-risk performance cases. • Experience supporting a mixed workforce of salaried professionals, hourly/non-exempt workers, and contractors. • Deep emotional intelligence and 'objective empathy' - the ability to stay grounded and fair while genuinely caring about the people involved in a dispute. • Deep, practical knowledge of federal and state employment laws. • Comfortable moving a company from scrappy processes to a structured ER function and enjoy driving projects with well-defined outcomes. • High level of professional judgment and adaptive critical thinking skills. • Strong interpersonal skills and the ability to communicate effectively, both verbally and in writing, with everyone from executives to caregivers. • Apply business judgment and strategic thinking to understand organizational insights.

🏖️ Benefits

• Competitive compensation packages that reflect the value you bring. We reward our team for the impact of their work – full-time employees are eligible for an annual company performance bonus. • Comprehensive health coverage that works for you. Choose from high-quality medical dental and vision options, including a $0 deductible PPO and a company-funded HSA, alongside employer-paid life and disability insurance. • Generous paid time off. We provide policies that allow you to recharge along with 10 paid company holidays. • Financial savings benefits to support your future. We support your financial well-being with HSA contributions, optional FSA and commuter benefits, and full coverage of all 401(k) account fees (employer match not currently offered). • Paid parental leave to support your growing family. We provide paid leave, so you can focus on bonding and adjusting to life as your family grows.