Research Operations Coordinator

October 25

🏈 Ohio – Remote

Although this job is listed in Ohio, this company may be open to hiring remote in other states.

💵 $20 - $22 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

Apply Now

Receive Emails with Similar Jobs

Abercrombie & Fitch Co.

WebsiteLinkedInAll Job Openings

Retail • Fashion • B2C

Abercrombie & Fitch Co. is a leading global omnichannel specialty retailer offering apparel and accessories for men, women, and kids. The company's brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister, and Gilly Hicks, focus on providing high-quality, comfortable products that enable consumers worldwide to express their individuality and style. Abercrombie & Fitch Co. places a strong emphasis on digital transformation, sustainability, inclusion, and diversity. The company has been recognized as a great place to work for LGBTQ+ equality and is committed to community partnerships and global giving.

10,000+ employees

Founded 1892

🛒 Retail

👗 Fashion

👥 B2C

📋 Description

• Research Community Management • Address member support messages, identifying opportunities for systemic improvements • Create weekly community activities in partnership with Brand Researchers • Create and send weekly communications to members • Implement member recruits and drive member engagement • Leverage AI to create simple research prompts and identify themes to share with researchers • Collaborate with internal partner teams, including Legal, and external vendors on new or evolving Community Management initiatives • Research Participant Recruitment & Project Logistics • Manage recruitment for digital and in-person research such as in-depth interviews, focus groups, and customer immersion shop-alongs across cities, including vetting, scheduling and confirming participants • Execute research projects logistics including managing communications, booking venues, arranging incentives

🎯 Requirements

• Bachelor's Degree or related experience • Minimum 2 years of experience in research operations, project coordination, or related role • Strong project management capabilities and excellent communication skills • Self-starter with the ability to work independently and drive projects to completion • Creative problem solver with a humble, team-oriented, and optimistic attitude • Ability to thrive in a high-energy, fast-paced environment

🏖️ Benefits

• Incentive bonus program • 401(K) savings plan with company match • Annual companywide review process • Flexible spending accounts • Medical, dental and vision insurance • Life and disability insurance • Associate assistance program • Paid parental and adoption leave • Access to fertility and adoption benefits through Carrot • Access to mental health and wellness app, Headspace • Paid Caregiver Leave • Mobile Stipend • Paid time off and one paid volunteer day per year, allowing you to give back to your community • Work from anywhere (Mondays and Fridays are “work from anywhere” days for most roles and six work from anywhere weeks per year) • Seven associate wellness half days per year • Merchandise discount on all of our brands • Opportunities for career advancement, we believe in promoting from within • Access to multiple Associate Resource Groups • Global team of people who will celebrate you for being YOU!