Senior Director, Revenue Cycle Management

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Abound Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1997

🤝 Non-profit

🌍 Social Impact

Healthcare • Non-profit • Social Impact

Abound Health is dedicated to empowering individuals of all ages with intellectual and developmental disabilities (I/DD) and complex medical needs. They offer a range of services including group homes, supported employment, and specialized consultative services, all centered on person-centered care. Their mission emphasizes the importance of advocacy, inclusion, and supporting not only individuals but also their families and staff.

📋 Description

• Elevate Abounds RCM function into a scalable, technology-enabled operating model that improves accuracy, visibility, accountability, and performance. • Leverage OnTargets capabilities and supporting technology to translate operational needs into practical workflows, dashboards, work queues, automation, reporting, and controls. • Improve billing accuracy, collections, A/R performance, denial prevention and resolution, payer follow-up, and revenue cycle reporting. • Build clear SOPs, handoffs, escalation paths, KPIs, and operating rhythms that help people work smarter and support consistent execution across teams. • Lead and develop revenue cycle managers, leads, specialists, and subject matter experts while building a culture of ownership, service, continuous improvement, and thoughtful technology adoption. • Serve as a cross-functional partner to support business growth and stronger operating performance.

🎯 Requirements

• 6+ years of leadership experience in revenue cycle management, healthcare operations, operational transformation, or a related field. • Demonstrated track record of improving complex, compliance-driven operations through process, technology, and organizational change. • Technology-forward mindset with experience improving operations through workflow redesign, dashboards, automation, business intelligence, system optimization, or similar tools. • Strong hands-on operator who is willing to dig into details, understand the software and workflows, solve practical problems, and then scale those learnings into larger initiatives. • Demonstrated ability to lead change, build alignment, coach teams, and turn complex processes into clear, measurable, sustainable operating models. • Strong analytical, communication, organizational, and cross-functional partnership skills. • Bachelor's degree in Business Administration, Healthcare Administration, Accounting, Finance, Operations, or a related field required. Masters degree or relevant certification is a plus.

🏖️ Benefits

• Competitive health, dental, and wellness benefits, which begin on your 60th day of employment. • 401(k) plan becomes available after 12 months of employment.