Communications Lead – Private Sector

🕒 March 6

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟠 Senior

🗣️ Communications

🇬🇧 UK Skilled Worker Visa Sponsor

This company has sponsored UK Skilled Worker visas in the past.

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Capita

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

📋 Compliance

☁️ SaaS

🏢 Enterprise

💰 Seed Round on 2018-01

Compliance • SaaS • Enterprise

Capita is a business focused on providing essential internet services related to the management of cookies on websites. Although the text is primarily informational about cookies and their legal implications within the EU, Capita likely deals with compliance and privacy policies to help businesses adhere to regulations, ensuring effective data management and user experience online.

📋 Description

• Lead the end-to-end service and relationship management for clients, ensuring the highest quality of work and client satisfaction. • Engage in senior stakeholder management, providing consultancy and strategic direction through meetings, workshops, and calls. • Collaborate closely with internal teams and subject matter experts to deliver comprehensive solutions that meet client needs including digital, CX and Education. • Develop and implement retirement communication strategies, aligning them with overarching business goals. • Oversee project and campaign planning, ensuring alignment with the client's strategic objectives. • Ensure the quality and accuracy of project deliverables, particularly complex copy and communication materials. • Support communication ROI through measurement, analytics, and insights. • Drive client profitability and growth, managing risk and solving problems proactively • Line manage a team of Account Managers and Account Executives, providing mentorship and coaching. • Monitor and evaluate team performance, ensuring continuous improvement and success • Cultivate strong internal and external relationships, enabling effective consulting and collaboration with clients. • Become a trusted advisor to senior client stakeholders, promoting our services and encouraging business growth. • Represent our company positively among colleagues, providing leadership and support as needed. • Ensure timely and accurate completion of project reports, timing plans, and status updates. • Maintain precise records of all chargeable and non-chargeable time, overseeing the invoicing process, as appropriate. • Drive the execution of yearly client development plans, identifying opportunities for growth. • Contribute to the preparation and delivery of proposals and presentations for new business and marketing opportunities.

🎯 Requirements

• Experience in the pension sector • Have worked in communications team with your own client portfolio this can be either in-house or with a provider • Experience leading multi-disciplinary teams and capable of managing multiple, complex projects under tight deadlines. • Proven experience in client relationship management, delivery leadership, and commercial planning • Strong consulting skills, including proactive problem-solving, active listening, and collaborative approach. • Excellent communication, presentation, and stakeholder management skills.

🏖️ Benefits

• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave • Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more • Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology • The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice • Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform