Absorb Software
Education • SaaS • Compliance
Absorb Software is an AI-powered strategic learning management system (LMS) that caters to both internal and external learning needs. It offers advanced features such as personalized upskilling, course authoring, reporting, and analytics, all designed to enhance employee training and compliance initiatives. With integrations for various business ecosystems and a focus on delivering high-quality support, Absorb Software empowers organizations to bridge knowledge gaps and foster engagement through dynamic learning experiences.
Director, Account Management
Job not on LinkedIn
October 4
Absorb Software
Education • SaaS • Compliance
Absorb Software is an AI-powered strategic learning management system (LMS) that caters to both internal and external learning needs. It offers advanced features such as personalized upskilling, course authoring, reporting, and analytics, all designed to enhance employee training and compliance initiatives. With integrations for various business ecosystems and a focus on delivering high-quality support, Absorb Software empowers organizations to bridge knowledge gaps and foster engagement through dynamic learning experiences.
📋 Description
• Own client renewals, retention, and net revenue targets across all segments in the EMEA region • Develop and execute account management strategies tailored to the diverse needs of EMEA markets • Build and maintain trusted relationships with client stakeholders, serving as a consultative partner • Conduct regular account health reviews, identify expansion opportunities, and proactively mitigate risks • Lead, mentor, and grow a high-performing Account Management team across EMEA • Collaborate cross-functionally with Product, Client Success, and Sales to champion customer feedback and drive innovation • Oversee contract negotiations and ensure compliance with regional legal and business requirements • Represent Absorb at key industry events, conferences, and client engagements across EMEA
🎯 Requirements
• 6+ years of leadership in SaaS account management, within the EMEA region • Proven success managing a portfolio that includes both enterprise and SMB clients • Strong communication, relationship-building, and consultative skills • Demonstrated ability to drive renewals, upsell, and cross-sell across diverse markets • Experienced in leading and developing teams in a multicultural, remote-first environment • Passionate about customer success, continuous improvement, and delivering value
🏖️ Benefits
• Fully remote-first work with flexible work arrangements • Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location • New Hire Equipment Allowance and monthly Flex Allowance to support your success • Endless opportunity for career growth and internal mobility • Employee driven DE&I programs
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