Customer Service Representative, Veteran Friendly

Job not on LinkedIn

November 4

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Logo of Accent Roofing Service

Accent Roofing Service

B2C • B2B

Accent Roofing Service is a locally owned and operated roofing contractor based in Burlington, Wisconsin, serving Racine, Kenosha, Walworth and parts of Milwaukee and Waukesha counties. Since 2007 they have provided residential and commercial roofing services including roof replacement, seamless gutters, rubber roofs, insurance coordination, and cleanup, emphasizing timely completion, affordable pricing, and professional workmanship.

11 - 50 employees

Founded 1989

👥 B2C

🤝 B2B

📋 Description

• Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies. • Providing real-time scheduling support by booking appointments and preventing conflicts. • Making travel arrangements, such as booking flights, cars, and making hotel and restaurant reservations. • Screening phone calls and routing callers to the appropriate party. • Using computers to generate reports, transcribe minutes from meetings, create presentations, and conduct research. • Greet and assist visitors. • Maintain polite and professional communication via phone, e-mail, and mail. • Anticipate the needs of others in order to ensure their seamless and positive experience.

🎯 Requirements

• High school diploma or equivalent. • Experience in customer service. • Strong telephone etiquette. • Familiarity with CRM tools. • Excellent communication skills. • Ability to manage multiple tasks at once. • Ability to adapt to different personalities.

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