Salesforce Marketing Cloud Campaign Developer, QA

🔥 13 hours ago

🏛️ District of Columbia, Maryland, +2 more states – Remote

🏛️ District of Columbia – Remote 🦀 Maryland – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

💵 $64k - $124.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 QA Engineer (Quality Assurance)

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Accenture Federal Services

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2017

🤖 Artificial Intelligence

🔒 Cybersecurity

🏛️ Government

Artificial Intelligence • Cybersecurity • Government

Accenture Federal Services is a division of Accenture that focuses on delivering technology and consulting services to the U. S. federal government. With capabilities in cloud, cybersecurity, data and artificial intelligence, digital engineering, and emerging technologies, Accenture Federal Services supports federal agencies in achieving mission-critical outcomes through innovation and technological advancement. The company emphasizes building secure, scalable solutions, enhancing decision-making with data-driven insights, and transforming digital infrastructures to meet complex governmental needs. By leveraging advanced R&D and human-centered design, they aim to improve the performance and resilience of government operations.

📋 Description

• Build, test, and deploy campaign journeys in SFMC for email and phone programs, including triggered, recurring, and ad‑hoc sends. • Configure and maintain CloudPages, forms, and preference centers to support data capture and campaign functionality. • Create and manage audience segmentation, synchronized data extensions, data entry events, and automations. • Maintain campaign assets, templates, and shared data extensions across USPS Business Units, ensuring governance, naming standards, and quality control. • Set up and manage end‑to‑end data integrations, including automated Databricks‑to‑SFMC data transfers, with thorough testing, validation, and monitoring. • Build automated campaigns using real‑time or near‑real‑time triggers originating from Salesforce or Databricks. • Conduct full QA across journeys, data flows, segmentation logic, CloudPages, and campaign assets. • Troubleshoot automation errors, send issues, data discrepancies, and integration breaks across SFMC, Sales Cloud, SFTP, and APIs. • Monitor email deliverability, IP warming processes, and compliance with CAN-SPAM and data privacy guidelines. • Document build steps, maintain QA checklists, runbooks, and processes for repeatable execution. • Partner with internal teams to conduct campaign reviews, deployment readiness checks, and production QA sign‑offs. • Support campaign project planning, coordinate deployment timelines, and collaborate with both internal teams and external stakeholders. • Monitor campaign performance post‑deployment; handle issue resolution and support analytics/reporting activities. • Ensure accuracy, consistency, and timely delivery of all outbound marketing campaigns across channels.

🎯 Requirements

• Experience managing Salesforce Sales Cloud integrations with Salesforce Marketing Cloud (Journey Builder, Email Studio, Automation Studio). • Proficiency with SFMC data management, SQL, and AMPscript. • Familiarity with email deliverability practices and tools (e.g., Google Analytics, Validity Everest/Return Path). • Strong understanding of campaign workflows, governance, and quality control across multiple brands or business units. • Experience with Einstein features such as Send Time Optimization and Engagement Scoring, and ability to apply them in journey design. • Exceptional attention to detail and strong troubleshooting skills. • Ability to work cross‑functionally and manage multiple projects in a fast‑paced environment.

🏖️ Benefits

• Professional development opportunities • Collaborative and caring community