accesa.eu
Enterprise • SaaS • Artificial Intelligence
Accesa is a leading technology company that has been a trusted IT partner since 2004. Specializing in custom software development, application modernization, cloud solutions, data analytics, AI, and cybersecurity, Accesa helps businesses across diverse industries including retail, manufacturing, and finance. The company is known for its customer-centric approach, providing tailored solutions that drive innovation and growth for its clients. With a focus on digital transformation, Accesa builds strong, flexible, and collaborative partnerships, ensuring high-quality service delivery and customer satisfaction. Their services span intelligent workplace solutions, business hyperautomation, and comprehensive managed operations, making Accesa a reliable choice for future-ready organizations.
Senior Application Support Engineer, German
Job not on LinkedIn
November 26
🗣️🇩🇪 German Required
accesa.eu
Enterprise • SaaS • Artificial Intelligence
Accesa is a leading technology company that has been a trusted IT partner since 2004. Specializing in custom software development, application modernization, cloud solutions, data analytics, AI, and cybersecurity, Accesa helps businesses across diverse industries including retail, manufacturing, and finance. The company is known for its customer-centric approach, providing tailored solutions that drive innovation and growth for its clients. With a focus on digital transformation, Accesa builds strong, flexible, and collaborative partnerships, ensuring high-quality service delivery and customer satisfaction. Their services span intelligent workplace solutions, business hyperautomation, and comprehensive managed operations, making Accesa a reliable choice for future-ready organizations.
📋 Description
• Optimize System Control → Ensure the stable operation of central systems (z/OS), subsystems, and server infrastructures (Linux, Unix, Windows), using Grafana, Prometheus, OpenSearch, and automated CLI scripts for monitoring, log analysis, and secrets/certificates management. • Enhance Application Monitoring → Oversee and improve monitoring for distributed applications, working with Docker-based environments and (ideally) Kubernetes/OpenShift to maintain consistent performance across platforms. • Streamline Event Management → Manage event processing end-to-end, coordinating deployments and handling application-specific configuration updates to ensure smooth, interruption-free operations. • Resolve Complex Issues → Take ownership of escalated 2nd/3rd-level issues—ranging from certificate management and memory leaks to database and firewall connectivity problems—restoring system stability efficiently. • Strengthen Incident Recovery → Lead incident recovery efforts by ensuring rapid service restoration, structured deployment execution, and clear, consistent operational documentation. • Implement Process Improvements → Drive continuous improvement by implementing standardized changes, supporting emergency drills, collaborating with internal client teams, and optimizing CI/CD processes.
🎯 Requirements
• Must have: Vocational training in IT, a degree in computer science, or equivalent professional experience. • Solid knowledge of operating systems such as z/OS, Linux, and Windows, including operational control and administration. • Practical experience with scripting languages such as PowerShell and Python. • Understanding of the technical structure and operation of IT platforms and services in data-center environments. • Experience with container orchestration, deployment management, and troubleshooting within OpenShift/Kubernetes ecosystems. • Strong sense of responsibility, reliability, commitment, teamwork, and flexibility in dynamic environments. • German language business-level fluency (minimum C1) and good command of English (B2).
🏖️ Benefits
• Enjoy our holistic benefits program that covers the four pillars that we believe come together to support our wellbeing, covering social, physical, emotional wellbeing, as well as work-life fusion. • Physical Wellbeing: Our wellbeing program includes medical benefits, gym support, and personalized fitness options for an active lifestyle, complemented by team events and the Healthy Habits Club. • Work-Life Fusion: In very dynamic industries such as IT, the line between our professional and personal lives can quickly become blurred. Having a one-size-fits-one approach gives us the flexibility to define the work-life dynamic that works for us. • Emotional Wellbeing: We believe that to maintain our overall health, we need to invest in our mental wellbeing just as much as we do in our physical health, social connections or in achieving work-life balance. • Social Wellbeing: As a growing community in a hybrid environment, we want to ensure we remain connected not just by the great work we do every day but through our passions and interests.
Apply Now