
1001 - 5000 employees
Founded 2003
💼 Consulting
🏭 Manufacturing
🏥 Healthcare
Consulting • Manufacturing • Healthcare
Accesa is a leading technology company that has been a trusted IT partner since 2004. Specializing in custom software development, application modernization, cloud solutions, data analytics, AI, and cybersecurity, Accesa helps businesses across diverse industries including retail, manufacturing, and finance. The company is known for its customer-centric approach, providing tailored solutions that drive innovation and growth for its clients. With a focus on digital transformation, Accesa builds strong, flexible, and collaborative partnerships, ensuring high-quality service delivery and customer satisfaction. Their services span intelligent workplace solutions, business hyperautomation, and comprehensive managed operations, making Accesa a reliable choice for future-ready organizations.
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1001 - 5000 employees
Founded 2003
💼 Consulting
🏭 Manufacturing
🏥 Healthcare
Consulting • Manufacturing • Healthcare
Accesa is a leading technology company that has been a trusted IT partner since 2004. Specializing in custom software development, application modernization, cloud solutions, data analytics, AI, and cybersecurity, Accesa helps businesses across diverse industries including retail, manufacturing, and finance. The company is known for its customer-centric approach, providing tailored solutions that drive innovation and growth for its clients. With a focus on digital transformation, Accesa builds strong, flexible, and collaborative partnerships, ensuring high-quality service delivery and customer satisfaction. Their services span intelligent workplace solutions, business hyperautomation, and comprehensive managed operations, making Accesa a reliable choice for future-ready organizations.
• Lead and coordinate day-to-day SOC operations, including continuous security monitoring, alert triage, investigation, escalation, and incident response • Ensure effective operation of 24/7 monitoring services and coverage across shifts and on-call arrangements • Ensure incidents and security alerts are handled according to SLAs, escalation paths, and incident response procedures • Oversee critical security incidents and act as an escalation point for complex or high-severity situations • Maintain operational procedures, runbooks, escalation processes, and RACI models • Monitor service capacity, workload distribution, shift coverage, and operational bottlenecks • Coordinate activities among SOC Analysts, Security Engineers, infrastructure teams, application teams, and client stakeholders • Own operational performance of SOC services delivered to clients • Monitor and report KPIs, SLAs, response times, incident volumes, detection effectiveness, and service quality • Lead operational and service review meetings with clients • Report on security incidents, trends, emerging threats, risks, and improvement measures • Manage operational escalations and communication during major security incidents • Coordinate risk mitigation actions and support service planning and managed service governance • Oversee monitoring and detection across endpoint, identity, cloud, network, application, and infrastructure environments • Support incident investigation, containment, remediation, and post-incident activities • Improve detection quality, alert prioritization, false-positive reduction, and security use cases • Support threat hunting, threat intelligence, and security investigation activities • Coordinate SIEM, EDR/XDR, and SOAR technologies • Support onboarding of new log sources, applications, infrastructure, and customers into the SOC • Drive automation of repetitive SOC activities using SOAR playbooks and security tooling • Lead, mentor, and develop SOC Analysts and Security Engineers • Support recruitment, onboarding, training, and career development within the SOC • Foster collaboration across SOC Operations, Security Engineering, Cloud & Infrastructure, and delivery teams • Improve SOC processes, operating models, tooling, automation, and service quality • Support development and standardization of Accesa’s Managed Security Services portfolio • Contribute to service definitions, operating models, SLAs, KPIs, staffing models, and delivery processes • Support transition and onboarding of new SOC customers • Participate in discovery and transition activities for new security services • Contribute to proposals, RFPs, solution design, and customer workshops related to Security Operations
• Strong professional experience in Cyber Security / Security Operations • Previous experience in a SOC environment, ideally progressing through SOC Analyst, Senior Analyst, Incident Response, Security Engineering, or SOC Lead roles • Experience coordinating or managing operational security teams • Good understanding of security monitoring and alert triage • Good understanding of incident response and escalation • Good understanding of SIEM and detection engineering • Good understanding of EDR/XDR technologies • Good understanding of SOAR and security automation • Good understanding of threat intelligence and threat hunting • Good understanding of cloud security • Good understanding of identity and endpoint security • Good understanding of network and infrastructure security • Experience working with operational SLAs, KPIs, service reporting, and managed services • Understanding of MITRE ATT&CK, NIST Cybersecurity Framework, incident response frameworks, and ISO 27001 • Strong analytical, organizational, and decision-making skills • Ability to manage operational priorities in high-pressure security situations • Strong stakeholder and client communication skills • Fluent English • German is considered a strong advantage • Experience building or scaling a SOC or Managed Security Service is nice to have • Experience operating 24/7 security services is nice to have • Experience with Microsoft Sentinel and Defender XDR is nice to have • Experience with Palo Alto XSOAR/XSIAM is nice to have • Experience with detection engineering and security automation is nice to have • Scripting knowledge in Python or PowerShell is nice to have • Experience with Microsoft Azure, AWS, or GCP is nice to have • Experience supporting RFPs, service transitions, and managed service onboarding is nice to have • Relevant certifications such as CISSP, CISM, GIAC, Microsoft Security certifications, or equivalent are nice to have
• Medical benefits • Gym support • Personalised fitness options • Team events • Healthy Habits Club • Flexible work-life dynamic • Mental wellbeing support • Social wellbeing initiatives in a hybrid environment
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