Field Service Technician II

Job not on LinkedIn

October 3

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accessiBe

Compliance • Artificial Intelligence • Web 3

accessiBe is a leading company specializing in AI-powered web accessibility solutions. Its platform helps businesses ensure that their websites are compliant with the Americans with Disabilities Act (ADA) and Web Content Accessibility Guidelines (WCAG). By offering tools for auditing, monitoring, and managing web accessibility, accessiBe empowers organizations to create inclusive online experiences for all users, including those with disabilities.

📋 Description

• Diagnose basic mechanical, software, network, and system failures using established procedures. • Service and repair designated equipment to Canon standards and specifications. • Maintain working knowledge and aptitude of multiple product groups. This includes basic aspects of troubleshooting and diagnostics. • Meet and exceed customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance. • Properly maintain all technical information, Field Service Reports, Expense Reports, and Canon property assigned. • Maintain all technical information and Canon property assigned and provide direction to less experienced technicians. • Provide the solutions of escalated technical and/or customer service-related problem areas for any territory requested.

🎯 Requirements

• HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience. • A basic understanding of internet environments and the ability to complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class. • The ability to travel (valid driver's license and acceptable driving record necessary). • The capability to work in a 24/7 environment, while performing shift work and on-call rotations. • Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers’ premises. • Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling).

🏖️ Benefits

• Competitive compensation and benefits • Employee referral bonus • Employee discounts • "Dress for Your Day" attire program (casual is welcome, based on your job function) • Volunteer opportunities to give back to our local community • Swag! A Canon welcome kit and official merch you can’t get anywhere else

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