Internova Travel Group
5001 - 10000 employees
Founded 2008
🤝 B2B
👥 B2C
B2B • B2C • Travel
Internova Travel Group is a prominent travel services company specializing in providing a range of travel-related solutions. The company offers services such as leisure travel, corporate travel management, and cruise travel, catering to diverse client needs. With a strong focus on customer satisfaction and innovative travel experiences, Internova aims to enhance the way people travel and explore the world.
Senior Corporate Travel Consultant
🕒 April 9
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Internova Travel Group
5001 - 10000 employees
Founded 2008
🤝 B2B
👥 B2C
B2B • B2C • Travel
Internova Travel Group is a prominent travel services company specializing in providing a range of travel-related solutions. The company offers services such as leisure travel, corporate travel management, and cruise travel, catering to diverse client needs. With a strong focus on customer satisfaction and innovative travel experiences, Internova aims to enhance the way people travel and explore the world.
📋 Description
• Service inbound medical patient travel requests • Deliver extraordinary customer service to ALTOUR clients • Greets all clients with enthusiasm • Provide consultative service to travelers and travel arrangers throughout the booking process • Complete all reservations in an accurate and timely manner, ensuring all corporate travel policies are followed • Follow applicable guidelines around medical patient travel, including unique needs • Secure the lowest air/car/hotel/other services rates available at time of booking • Maintain goal expectations in productivity, quality and customer experience
🎯 Requirements
• 5 years’ travel selling experience • 5 + years’ customer service experience, preferably in the travel industry • Experienced in international travel bookings and process • Typing speed of at least 50 WPM • Exceptional/above & beyond, proactive customer service approach • Excellent travel industry knowledge • Exceptional attention to detail and follow up • Mastery in Travelport+/Galileo GDS, GDS formats, short cuts, enhancements, pricing • Corporate travel experience required • Experienced handling of multiple accounts • Exceptional communication skills, both written and oral • Ability to embrace change; adaptable • Demonstrates exceptional teamwork.
🏖️ Benefits
• choice of two medical plans and two dental plans • vision insurance • flexible spending accounts (FSAs) • company-paid life insurance and AD&D • optional additional life insurance and AD&D • disability insurance • paid parental leave • paid time off • 401k Plan with company match • discounted employee travel options • access to LinkedIn Learning webinars and courses • discounted pet insurance and auto, home, & renters insurance
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