Customer Service Representative, Live Chat Support

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ACCIONA

WebsiteLinkedInAll Job Openings

10,000+ employees

⚡ Energy

🏗️ Construction

🚗 Transport

Energy • Construction • Transport

ACCIONA is a global Spanish group that develops and manages sustainable infrastructure solutions with a strong focus on renewable energy. The company operates across the full project lifecycle — from design and construction through operation and maintenance — delivering projects in energy, transport, water and urban development to drive decarbonisation and resilient, low‑carbon cities. Present in over 60 countries with more than 68,000 employees and listed on the IBEX 35, ACCIONA emphasizes technical excellence, innovation, and social and environmental value creation in large-scale infrastructure and clean‑energy projects.

📋 Description

• Accurately input, update, and maintain company records and databases • Verify data for accuracy and completeness • Review and correct errors in digital files • Maintain confidentiality of sensitive information • Generate basic reports as needed • Respond promptly to customer inquiries via live chat • Provide accurate information about products and services • Resolve basic customer concerns and escalate complex issues when necessary • Maintain a professional and friendly tone in all communications • Document customer interactions in the system

🎯 Requirements

• High school diploma or equivalent • Basic computer proficiency (Microsoft Office, Google Workspace, email platforms) • Strong typing skills with attention to detail • Excellent written communication skills • Ability to multitask and manage time effectively • Reliable internet connection and quiet home workspace • Self-motivated and able to work independently • Previous customer service experience (Preferred) • Familiarity with CRM or chat support platforms (Preferred) • Basic knowledge of data management systems (Preferred)

🏖️ Benefits

• Competitive hourly pay • Flexible scheduling options • Paid training provided • Opportunities for advancement • Performance-based incentives • Supportive remote team environment