Duty Manager

🔥 27 minutes ago

🇦🇺 Australia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Accor

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1967

🏨 Hospitality

🛍️ eCommerce

✈️ Travel

Hospitality • eCommerce • Travel

Accor is a world-leading hospitality group that operates a portfolio of various hotel brands across the globe. With a focus on providing personalized services and innovative hospitality solutions, Accor aims to inspire new ways for travelers to experience the world. The company is committed to sustainable practices and building inclusive environments, leveraging its strong team and brand ecosystem to set trends in the hospitality industry.

📋 Description

• Assist and oversee the day-to-day operations of the Front Office team • Supervise and mentor team members • Ensure smooth and efficient hotel operations in the absence of senior management • Maintain a high level of customer service • Resolve guest complaints and challenges to reach win-win outcomes • Process and assist with guest check-in and check-out • Respond to and coordinate emergency situations

🎯 Requirements

• Relevant experience in the hotel industry • Strong working knowledge of Opera/Opera Cloud, Microsoft Outlook and Microsoft Office • Guest-obsessed focus with the ability to flex in a fast-paced and ever-changing environment • Ability to navigate through change and provide quick-thinking solutions should problems arise • Leadership qualities and ability to assist colleagues where needed • High levels of communication with other departments • Clear and confident written and verbal communication skills • Availability to work flexibly on a rotating roster including morning, evening and overnight shifts • Valid Responsible Service of Alcohol certificate • Valid CPR and First Aid certificate

🏖️ Benefits

• Enjoy discounted Heartist® rates across Accor’s global network of 5,600 properties, 10,000 food and beverage venues, and wellness centers • Grow and travel with your career globally across more than 110 countries and 45 hotel brands • Continuous learning and investment into your capability • Work alongside passionate industry professionals • Be mentored by experienced Accor Hospitality professionals

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