
10,000+ employees
🏠 Real Estate
🤝 B2B
💼 Consulting
Real Estate • B2B • Consulting
Jones Lang LaSalle Americas, Inc. is a company that provides commercial real estate services for corporations and investors worldwide. Their focus is on helping clients save money, increase productivity, and improve sustainability in real estate operations.
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10,000+ employees
🏠 Real Estate
🤝 B2B
💼 Consulting
Real Estate • B2B • Consulting
Jones Lang LaSalle Americas, Inc. is a company that provides commercial real estate services for corporations and investors worldwide. Their focus is on helping clients save money, increase productivity, and improve sustainability in real estate operations.
• Deliver the Facilities Team’s services to operate and maintain the NAB allocated portfolio, including financial, technical, maintenance, procurement, asset and vendor management programs • Provide facilities administration duties in accordance with company policies, procedures and processes • Engage with stakeholders across the business to ensure service delivery expectations are met without introducing financial or tenure risk • Develop and manage relationships with the occupier and client to exceed service delivery expectations and facilitate works • Deliver customer and property services to a portfolio of buildings • Carry out building inspections and complete associated reports within governance timeframes • Ensure compliance with client contract requirements, facilities procedures, statutory regulations, and fire, health and safety standards • Manage administration and organisation of information for analysis and presentation to senior management • Liaise with facilities vendors and coordinate facilities works with the JLL Projects & Development Services account team • Maintain contracts for necessary supplies and services • Deliver facilities-related projects within agreed budgets or works plans • Monitor Help Desk/service outputs against KPIs and service level targets, reporting to stakeholders • Contribute to continuous improvement, teamwork, cooperation and performance excellence across the portfolio
• Prior experience in facilities, property management, hospitality or related field • Knowledge of local occupational health and safety requirements, critical facilities and vendor management for specialised services is advantageous • Understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system) is advantageous • Experience in front and back office processes is required with strong administration skills, preferably in the FM space • Strong customer service focus with excellent people skills and ability to interact with a wide range of client staff and demands • Strong PC literacy and proven ability to manage daily activities using various systems, including the internet and e-mail functions • Demonstrated experience with continuous improvement initiatives • Demonstrated experience with client reporting and preparation of reports • Enjoys being part of and contributing to a high performing team.
• Great employee discounts off fitness, wellbeing & other renowned brands • 18 weeks paid maternity leave • Private Health Insurance Discounts • Active Social Club • Employee assistant program • Novated Lease for EV cars • Paid time off for volunteer work • Career Opportunities with Australia's #1 Commercial Real Estate firm • Premium offices
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