Director of Continuous Improvement

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Accredited Labs

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2023

🤝 B2B

🔧 Hardware

B2B • Hardware

Accredited Labs is a national network of ISO/IEC 17025–accredited calibration laboratories that provide precision calibration, repair, equipment sales, and scale rentals for industrial and laboratory instruments. They offer on-site and mail-in services across a wide range of metrology disciplines (mass, temperature, pressure, dimensional, force/torque, electronics, grain moisture, time, etc. ), emphasizing audit-ready documentation, regulatory compliance, and fast turnaround. The company supports manufacturers, medical and pharmaceutical facilities, aerospace and semiconductor customers by combining local service relationships with national quality standards.

📋 Description

• Own the research, design, and deployment of Accredited Labs’ unified operating system - translating best practices from top-performing branches into standardized, scalable standards that work across 32+ locations without sacrificing local market autonomy. • Conduct deep-dive analysis across the branch network to identify key drivers of branch performance and synthesize findings into key levers from lead to invoice. • Design and refine the daily, weekly and monthly operating rhythm for branch managers • Partner with operations leaders to drive organizational change and cultural transformation to embed continuous improvement as a core operating principle • Define success metrics for each operational domain and establish a monitoring framework to track adoption, adherence, and impact across the network. • Create a comprehensive training program and coaching methodologies to create a broad base of continuous improvement. • Partner with the VP of Integration to support onboarding of acquisitions into the Accredited Labs Operating System.

🎯 Requirements

• Minimum eight years of progressive operations, process improvement, or organizational systems experience - ideally designing and deploying standardized operating systems within multi-location, service-based businesses. • Demonstrated track record of quantifiable impact through organization-wide transformation initiatives • Strong analytical foundation - comfortable working in operational data, building hypotheses, and pressure-testing them in the field. • Experience in calibration services, metrology, or distributed service operations is a significant plus. • Consulting background (McKinsey, Bain, BCG, or equivalent) or demonstrated experience applying top down prioritization and structured problem-solving. • Willingness to travel regularly to branch locations - this is a field-driven role, and time on the ground is non-negotiable.

🏖️ Benefits

• Comprehensive medical coverage to support your well-being • Preventive and restorative care to keep you smiling • Coverage for eye exams, glasses, and contacts • Plan for your future with our retirement savings plan and generous employer match • Peace of mind with fully covered life insurance • Enjoy a healthy work-life balance with paid time off • Celebrate and recharge with paid company holidays • All necessary tools and technology supplied to help you succeed