Analyst, RPA Solutions

🔥 15 hours ago

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤖 Robotics

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Accurate Background

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1997

👥 HR Tech

☁️ SaaS

🤝 B2B

💰 Private Equity Round - Accurate Background on 2020-02

HR Tech • SaaS • B2B

Accurate Background is a global employment background screening provider that helps employers conduct pre-employment and ongoing screening. Accurate offers services such as criminal background checks, identity verification, drug and health screening, driving history, credit checks, I-9 & E-Verify, global searches, monitoring, and social media checks through a mobile-first platform, API, and integrations with applicant tracking systems. Founded in 1997 and minority-owned, Accurate serves over 16,000 customers worldwide, conducts 60M+ annual searches, supports multiple industries (healthcare, retail, transportation, staffing, financial services, gig marketplaces), and emphasizes compliance with global data and privacy regulations.

📋 Description

• Monitor automation workflows through Microsoft Power Platform/Dashboards and Kapow Management Console • Track and respond to alerts, failures and SLA breaches • Perform incident logging and updates in ITSM tools such as ServiceNow and Jira • Communicate status updates and outages to stakeholders • Perform initial triage and basic troubleshooting of incidents • Analyze and debug Power Automate flows and Kapow Robots • Restart failed bots/flows according to SOPs • Identify common issues including timeouts, credential failures and missing inputs • Escalate unresolved or critical issues to the Dev Lead • Maintain SOPs, runbooks and knowledge base articles • Perform detailed root cause analysis for recurring incidents • Document root causes and corrective and preventive actions

🎯 Requirements

• Bachelor’s degree (Any specialization) • Basic understanding of Microsoft Power Automate (Cloud/Desktop flows) • Basic understanding of Kapow / Kofax RPA (Design Studio, Management Console) • Basic to Intermediate knowledge of APIs, Json and SQL (preferred) • Basic knowledge of Python and Javascript (good to have) • Familiarity with ITSM tools (ServiceNow, Jira) • Strong analytical and problem-solving skills • Effective communication and stakeholder management • Ability to work in a fast-paced production environment • Documentation and reporting skills • Enthusiasm for emerging and futuristic technologies, with willingness to learn and adapt • Ability to work Monday to Friday, 6:30 PM–4:00 AM night shift • Right to work in Australia indefinitely without company sponsorship

🏖️ Benefits

• Fun, fast-paced environment • Lots of room for growth • Equal-opportunity workplace committed to diversity and belonging