Medical Physics Support Specialist

🔥 17 minutes ago

🧀 Wisconsin – Remote

🧀 Wisconsin – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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Accuray

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1990

🏭 Manufacturing

🏥 Healthcare

💊 Pharmaceuticals

💰 Post-IPO Debt on 2016-01

Manufacturing • Healthcare • Pharmaceuticals

Accuray is dedicated to creating innovative radiotherapy cancer treatments. They focus on expanding the curative power of radiation therapy, particularly in the fields of oncology and medical devices, with specialized technologies like CyberKnife, Radixact, and TomoTherapy. Accuray aims to improve as many lives as possible through their advanced radiosurgery and radiation therapy solutions.

📋 Description

• Provide on-site and phone support to ensure customers can effectively utilize their systems to treat patients • Provide training, in a variety of formats, to both new and current customers of the Accuray systems • Participate in the development of user and customer support documentation and training materials that will facilitate the successful use of the company’s products • Act as liaison between customers and marketing/development in providing suggestions for product improvements, enhancements, or corrections • Provide clinical input and review of new products and proposals, representing the needs of the customer and of customer support • Work with R&D Physics to test upcoming releases of product platforms and evaluate systems in development • Assist in the development and implementation of processes and programs within the Physics group • Maintain knowledge of current clinical practices

🎯 Requirements

• Required Master’s degree or higher in Medical Physics or related field • Experience troubleshooting Linac operation from within an RT department or in a support role • Experience with treatment planning, treatment delivery, Linac QA, and other operations of an RT operation • Experience in a customer support role or training role for medical imaging or radiation treatment environment • Ability to travel to customer sites and other locations, domestically and internationally up to 50%

🏖️ Benefits

• Health insurance • Professional development opportunities • Paid time off