Executive Support Specialist

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ACE Money Transfer

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2002

💳 Fintech

👥 B2C

Fintech • B2C

ACE Money Transfer is a consumer-focused global remittance service that enables individuals to send money online and via a mobile app to recipients in 100+ countries. It provides multiple payment methods (debit/credit card, online bank transfers, Google Pay/Apple Pay and local options), payout options including cash pick-up and bank deposit, transfer tracking, identity verification, and 24/7 service focused on fast, secure cross-border payments. The company emphasizes security protocols, customer satisfaction, and expanding currency and country coverage.

📋 Description

• Keep PBI's action and commitment tracker current at all times, flagging upcoming deadlines and overdue items to the Head of PBI • Follow up with team members and other departments on outstanding inputs and deliverables, escalating where progress has stalled • Coordinate across Finance, IT, Legal, and Compliance on routine PBI dependencies, ensuring nothing falls through the cracks • Maintain organised filing across contracts, agreements, term sheets, and reference documents • Prepare agendas, presentation materials, and briefing notes for PBI's weekly meetings and senior management forums • Take structured meeting notes and distribute clear action logs with owners and deadlines after each session • Consolidate team inputs for the monthly CEO reporting pack, cross-check for consistency, and flag gaps to the Head of PBI ahead of sign-off • Keep the Head of PBI's commitments to senior leadership logged and visible, with deadlines tracked • Manage the Head of PBI's calendar, coordinating internal and external meetings and resolving scheduling conflicts • Prepare briefing notes and context documents ahead of external meetings with banks, acquirers, and payment partners • Send follow-up communications after external meetings, capturing agreed next steps and circulating to relevant parties • Maintain a contact log across the banking and payment partner network, tracking engagement dates, open items, and key context • Support partner onboarding logistics, including agreement coordination and introductory meeting setup

🎯 Requirements

• 3 to 6 years of experience in an operational support, executive support, or business coordination role • Strong written English — able to draft professional communications, briefing notes, and summaries independently • Highly organised with a proven ability to manage multiple workstreams and deadlines simultaneously • Confident following up with senior colleagues on outstanding items in a professional and persistent manner • Comfortable working with financial data, spreadsheets, and executive-level presentations • Available during UK business hours or with significant overlap (PKT is UTC+5)

🏖️ Benefits

• Five (5) days working - Saturday & Sunday OFF (All ACE Money Transfer offices accross the globe) • Free Food Facility (Liaison Office - Kharian, Pakistan only) • Free official transport (Liaison Office - Kharian, Pakistan only) • Free Hostel/Executive Accommodation (Liaison Office - Kharian, Pakistan only) • Provident Fund (ACE all Pakistan Offices only) • Interest-Free Loans (ACE all Pakistan Offices only) • Advance salary facilitation (ACE all Pakistan Offices only) • Overtime (All ACE Offices across the Globe, as per policy) • Medical and Life Coverage (ACE all Pakistan Offices only) • Health Insurance (Overseas Offices) • Pension contributions (UK, Ireland, and Australia) • EOBI & PESSI (ACE all Pakistan Offices) • Night Shift Allowance (ACE all Pakistan Offices) • Annual Leaves (All ACE Offices across the Globe, as per policy) • Sick and Casual Leaves (ACE all Pakistan Offices) • Wedding Leaves (ACE all Pakistan Offices) • Umrah and Hajj Leaves (ACE all Pakistan Offices) • Bereavement Leaves (All ACE Offices across the Globe, as per policy)