Executive Support Specialist

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ACE.SG (Action Community for Entrepreneurship)

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2003

🛍️ eCommerce

💳 Fintech

🏦 Banking

eCommerce • Fintech • Banking

ACE. SG (Action Community for Entrepreneurship) is a global money transfer service that facilitates fast, secure, and easy online transactions for sending money internationally. With the ability to send money to over 100 countries, ACE aims to meet the diverse remittance needs of individuals and businesses alike. The platform prioritizes customer safety and satisfaction, implementing stringent security protocols and offering round-the-clock service for optimal convenience.

📋 Description

• Department Coordination • Keep PBI's action and commitment tracker current at all times, flagging upcoming deadlines and overdue items to the Head of PBI • Follow up with team members and other departments on outstanding inputs and deliverables, escalating where progress has stalled • Coordinate across Finance, IT, Legal, and Compliance on routine PBI dependencies, ensuring nothing falls through the cracks • Maintain organised filing across contracts, agreements, term sheets, and reference documents • Meeting and Reporting Preparation • Prepare agendas, presentation materials, and briefing notes for PBI's weekly meetings and senior management forums • Take structured meeting notes and distribute clear action logs with owners and deadlines after each session • Consolidate team inputs for the monthly CEO reporting pack, cross-check for consistency, and flag gaps to the Head of PBI ahead of sign-off • Keep the Head of PBI's commitments to senior leadership logged and visible, with deadlines tracked • Scheduling and Logistics • Manage the Head of PBI's calendar, coordinating internal and external meetings and resolving scheduling conflicts • Prepare briefing notes and context documents ahead of external meetings with banks, acquirers, and payment partners • External Coordination Support • Send follow-up communications after external meetings, capturing agreed next steps and circulating to relevant parties • Maintain a contact log across the banking and payment partner network, tracking engagement dates, open items, and key context • Support partner onboarding logistics, including agreement coordination and introductory meeting setup

🎯 Requirements

• 3 to 6 years of experience in an operational support, executive support, or business coordination role • Strong written English — able to draft professional communications, briefing notes, and summaries independently • Highly organised with a proven ability to manage multiple workstreams and deadlines simultaneously • Confident following up with senior colleagues on outstanding items in a professional and persistent manner • Comfortable working with financial data, spreadsheets, and executive-level presentations • Available during UK business hours or with significant overlap (PKT is UTC+5)

🏖️ Benefits

• Five (5) days working - Saturday & Sunday OFF (All ACE Money Transfer offices accross the globe) • Free Food Facility (Liaison Office - Kharian, Pakistan only) • Free official transport (Liaison Office - Kharian, Pakistan only) • Free Hostel/Executive Accommodation (Liaison Office - Kharian, Pakistan only) • Provident Fund (ACE all Pakistan Offices only) • Interest-Free Loans (ACE all Pakistan Offices only) • Advance salary facilitation (ACE all Pakistan Offices only) • Overtime (All ACE Offices across the Globe, as per policy) • Medical and Life Coverage (ACE all Pakistan Offices only) • Health Insurance (Overseas Offices) • Pension contributions (UK, Ireland, and Australia) • EOBI & PESSI (ACE all Pakistan Offices) • Night Shift Allowance (ACE all Pakistan Offices) • Annual Leaves (All ACE Offices across the Globe, as per policy) • Sick and Casual Leaves (ACE all Pakistan Offices) • Wedding Leaves (ACE all Pakistan Offices) • Umrah and Hajj Leaves (ACE all Pakistan Offices) • Bereavement Leaves (All ACE Offices across the Globe, as per policy)