AI Operations Manager

🕒 May 1

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Achievers

WebsiteLinkedInAll Job Openings

201 - 500 employees

👥 HR Tech

☁️ SaaS

⚡ Productivity

💰 $24.5M Series C on 2011-09

HR Tech • SaaS • Productivity

Achievers is a company that provides an all-in-one platform designed to transform employee engagement and people strategy through various recognition and reward solutions. Its platform features tools such as Recognize™, Reward™, Listen™, Celebrate™, and Connect™, aimed at enhancing employee experience by allowing frequent recognition, celebrating milestones, and offering a marketplace for rewards. Achievers is recognized as the #1 recognition and rewards solution by both analysts and employees, and it supports building employee-centric cultures across numerous industries and countries worldwide. The company offers integrations with various tools such as Workday, Teams, Slack, and Zoom to ensure recognition can be part of daily workflows. By doing so, Achievers helps organizations drive employee engagement, retention, and productivity, creating a culture of recognition that motivates and connects employees globally.

📋 Description

• In this role, you will own Achievers’ AI revenue strategy end to end, from use case discovery through deployment and measurement. This is a builder first role with the expectation that you will architect the IC facing tool stack, deploy AI agents that directly generate revenue, and operate them with the same rigor as a human team. You will partner with RevOps, Marketing, Sales, and CS leadership, but this role does not own or administer core systems (Salesforce, Marketo, NetSuite). Over time, this role may manage a group of agent operators.

🎯 Requirements

• Education in analytics and software development • Experience in technology industry required • Proven track record designing and deploying AI powered agent workflows for revenue or sales operations. • Hands on experience with AI tools and orchestration frameworks • Deep familiarity with the modern sales tech stack as both a user and integrator • Able to bridge technical depth with business context and communicate clearly to frontline sellers and executive stakeholders. • Prior quota carrying IC experience (AE, SE, or similar) with firsthand grasp of the workflows these agents will support is a nice to have.

🏖️ Benefits

• Equal opportunity employer • Inclusive and accessible recruitment process