Program Director – External Training Programs

🕒 April 24

🌾 Iowa – Remote

🌾 Iowa – Remote

💵 $95k - $115k / year

⏰ Full Time

🔴 Lead

📋 Program Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

ACT

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1959

📚 Education

🤝 Non-profit

💰 $30k Grant - ACT on 2022-01

Education • Non-profit

ACT is a nonprofit organization that administers the ACT college admissions test and provides K–12 and workforce assessments, test prep, college- and career-planning resources, and related online services. It offers paper and computer-based testing, accommodations, score reporting, research for educators and institutions, and tools aimed at helping students prepare for college and career success.

📋 Description

• leads the strategy, design, and execution of our test coordinator training program • ensure that the external coordinators and staff are fully prepared to successfully deliver ACT assessments. • expert at synthesizing customer feedback with business requirements that ensure confidence and preparation in the delivery of our suite of high-stakes exams. • responsible for designing, delivering, and managing large-scale, nationwide test administrators training program. • define the organizations training and learning vision and strategy aligned with business goals, the product roadmap and customer needs. • prioritize training investments based on impact and ROI. • determine the best learning solutions delivery methods based on end-user needs and scalability. • understand and implement new technologies such as automation and AI to accelerate learning and positive outcomes. • oversee design, delivery, and evaluation of external training programs. • partner with Product to align training experiences with customer journey maps. • attend customer events to seek feedback and to share training information. • ensure learning solutions are scalable, trackable, consistent, and high-quality. • adapt training to external stakeholders to continuously improve usability. • manage training budgets and resources. • oversee learning technologies (LMS, analytics tools). • lead and develop training staff, instructional designers, facilitators, and vendors. • set clear expectations, performance metrics, and development paths for direct reports. • coach the team toward industry-leading learning practices. • work with external partners, customers, product managers, and business units to diagnose performance gaps. • act as a trusted advisor on workforce capability and readiness. • influence leaders to support and model continuous learning. • establish metrics and dashboards to evaluate learning effectiveness and customer impact (behavior change, performance improvement, ROI). • use data to refine programs and justify investments. • report on outcomes to executive leadership. • articulate a clear vision for an external L&D program by the 3-month mark. • enhance ACT’s product road map by the 6-month mark. • demonstrate outcomes tied to the product roadmap and improved coordinator performance by the 12-month mark.

🎯 Requirements

• 7+ years of proven experience in large-scale training delivery and strategy, program management, and team leadership. • Demonstrated experience leading the standing up an LMS platform (selection, implementation and management). • Experience using AI, modern technologies and other automated solutions to deliver trainings at scale and with efficacy. • Experience and demonstrated success leading, managing, and building teams of training professionals. • Strong self-starter with builder mindset; comfortable with ambiguity and forging new paths. • Strong analytical skills with ability to measure and report ROI. • Excellent communication, stakeholder management skills and strong customer orientation in designing learning with end-user experience in mind. • Willing to take on administrative work and direct training. • Solid knowledge of and ability to apply learning technologies and modern instructional design practices. • Ability to travel up to 25% to engage with customers on training, improvements and other feedback. • Bachelor's degree in Instructional Design, Education, Human Resources, Business or a related field of study, or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired.

🏖️ Benefits

• company paid life insurance • medical • dental • vision • flexible health and dependent spending accounts • 401(k) retirement savings with company match • paid holidays • paid time off