Director of Quality – Project Delivery

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ACT Power Services

51 - 200 employees

Founded 2020

⚡ Energy

☁️ SaaS

Energy • Renewable Energy • SaaS

ACT Power Services is a company dedicated to enabling a sustainable future by ensuring that renewable energy facilities are operated with a strong emphasis on safety, reliability, and value creation. They specialize in operations and maintenance (O&M) services for renewable energy, contributing to the efficiency and effectiveness of clean energy operations.

📋 Description

• Design, build, and implement ACT’s QA/QC program from the ground up, establishing standards, processes, inspection frameworks, and documentation protocols • Define and enforce quality standards across all O&M and construction activities, ensuring conformance to contract requirements, client expectations, and regulatory standards • Develop and maintain QA/QC manuals, inspection checklists, and standard operating procedures (SOPs) for all field and reporting functions • Establish quality metrics, KPIs, and reporting cadences to drive continuous improvement across all business lines • Lead root cause analysis (RCA) and corrective action processes for quality escapes, recurring deficiencies, and customer-reported issues • Oversee quality audits and inspections at active project and O&M sites; review findings and drive closure of non-conformances • Partner with operations, project management, and field teams to integrate QA/QC requirements into project planning and execution from day one • Recruit, hire, onboard, and develop a high-performing QA/QC team including inspectors, field quality leads, and program support staff • Provide day-to-day leadership, coaching, and performance management to direct reports; set clear expectations and hold team members accountable to ACT’s standards • Foster a culture of quality, continuous improvement, and accountability across all organizational levels • Collaborate with operations and AOT leadership to identify staffing needs and build team capacity in alignment with project pipeline growth • Serve as a senior resource within the Asset Optimization Team (AOT) to support the planning and execution of large, complex solar projects • Assist AOT project managers in scoping, estimating, scheduling, and executing high-priority O&M and construction projects at utility-scale and commercial solar PV facilities • Conduct site inspections and equipment assessments to inform project planning, repair strategies, and resource allocation • Provide on-site quality oversight during critical project phases, ensuring all work meets ACT’s and clients’ quality standards • Coordinate ACT internal teams, subcontractors, and labor resources to ensure timely, on-budget project delivery • Support AOT closeout activities including final inspections, punch list resolution, and submission of client deliverables • Own the P&L for the QA/QC function, including budgeting, cost control, headcount planning, and financial performance reporting • Collaborate with project and operations leadership to ensure quality program costs are appropriately scoped, estimated, and recovered in project pricing • Identify opportunities to optimize operational efficiency and reduce cost of quality across the organization • Provide regular financial reporting and forecasting to leadership, with clear visibility into program spend vs. budget • Serve as a primary point of contact for clients on all quality-related matters, including quality plan presentations, non-conformance reporting, and corrective action updates • Build and maintain strong, trust-based relationships with key clients by demonstrating proactive quality leadership and transparent communication • Lead contractor and subcontractor quality alignment meetings; establish expectations, review submittals, and enforce compliance with ACT’s quality requirements • Negotiate and resolve quality disputes with clients and contractors in a professional, solutions-oriented manner • Escalate unresolved issues appropriately while keeping clients and internal leadership informed throughout the resolution process • Prepare and deliver formal quality reports, lessons learned, and program updates for client and executive audiences

🎯 Requirements

• 10+ years of progressive experience in quality assurance/quality control, construction management, or O&M leadership within the solar, renewable energy, or broader electrical construction industry • Demonstrated experience building and managing QA/QC programs from inception, including development of standards, procedures, and audit frameworks • Proven P&L ownership experience with demonstrated ability to manage budgets, control costs, and drive financial accountability • Strong track record of building, leading, and developing high-performing teams in a fast-paced, field-intensive environment • Extensive knowledge of photovoltaic (PV) systems, including DC/AC electrical systems, inverters, trackers, modules, and balance-of-system components • Experience supporting large-scale project delivery in a senior capacity, including scoping, estimating, scheduling, and closeout • Exceptional customer-facing communication skills with demonstrated ability to manage client relationships at the executive and project level • Experience managing contractors and subcontractors, including quality compliance, performance accountability, and dispute resolution • Ability to read and interpret electrical schematics, single-line diagrams, and construction drawings • Working knowledge of OSHA 1910, NFPA 70E, NEC codes, and their application in solar construction and O&M environments • Strong proficiency with MS Office Suite; experience with project management and quality management software preferred • Valid Driver’s License with a clean driving record; ability to travel up to 50% including overnight and out-of-state travel • OSHA 30 General Industry or Construction certification preferred; CQM, CQA, or equivalent quality certification a plus • Knowledge of Battery Energy Storage System (BESS) construction and commissioning processes, including safety protocols, integration requirements, and quality hold points

🏖️ Benefits

• 401(k) with employer match • Health Insurance • Dental Insurance • Vision Insurance • Flexible Spending Account • Health Savings Account • Short-term and Long-term disability • Critical illness • Paid Time Off • Parental Leave • Paid Holidays • Employee assistance program • Life insurance • Opportunities for advancement • Training and Development • Legal and Identity Theft • Company vehicle or stipend opportunities

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