Senior Director, Partner Account Management – North America

🕒 August 4

🏈 North America – Remote

💵 $200k - $220k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

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Logo of Acumatica

Acumatica

501 - 1000 employees

Founded 2008

🏭 Manufacturing

💼 Consulting

📦 Logistics

💰 $25M Series C on 2018-06

Manufacturing • Consulting • Logistics

Acumatica is a leading provider of cloud-based Enterprise Resource Planning (ERP) software, offering a comprehensive suite of business management applications. Their platform is designed to help midmarket companies streamline operations and improve efficiency through integrated solutions for financial management, construction, distribution, manufacturing, and retail management. Known for its exceptional usability and flexible licensing options, Acumatica provides tools that empower collaboration, automation, and real-time insights across multiple business departments. Their solutions are industry-focused, helping companies connect and manage every aspect of their business in the cloud, enabling growth and innovation through modern, cross-module workflows.

📋 Description

• Lead Acumatica’s largest and highest-potential partner segment • Manage, coach, and develop a team of 3–6 Major Partner Account Managers • Drive revenue growth, customer satisfaction, low churn, and long-term customer outcomes across strategic partners • Build and maintain executive-level relationships with top partners and their customers • Act as executive sponsor on key deals and strategic end customers • Lead annual planning with each major partner and hold teams and partners accountable for execution • Improve the quality and consistency of quarterly business reviews • Drive forecast accuracy and pipeline quality while providing leadership updates on risks and opportunities • Represent strategic partner needs internally and influence programs, product, and go-to-market decisions • Identify, establish, and scale best practices across the PAM team and broader ecosystem • Report to the SVP, Partner Sales

🎯 Requirements

• Bachelor’s degree in Business, Management, or related field required • MBA or advanced degree preferred • 10+ years of people leadership experience leading teams in partner management, account management, or similar roles • Experience working with complex B2B solutions; ERP experience strongly preferred • Deep expertise managing and growing strategic partner relationships • Strong planning, forecasting, and accountability skills • Ability to work effectively at the executive level internally and with partners • Direct sales experience is a plus

🏖️ Benefits

• Annual bonus eligibility • Stock eligibility • Sales incentives based on revenue or utilization for certain roles • Healthcare benefits: medical, dental and vision insurance for US-based employees and dependents • Employer-paid Short-Term/Long-Term Disability coverage • Basic life coverage • 401(k) plan with company match • Flexible time off • Sick and safe leave • Work/life balance • Professional and financial growth potential

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