Customer Success Manager, Adobe Practice

🕒 April 29

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Acxiom

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1968

🤝 B2B

🛍️ eCommerce

B2B • eCommerce • Marketing

Acxiom is a leading data service provider that specializes in leveraging data management, identity resolution, analytics, and martech services to help businesses enhance their marketing efforts. With a commitment to the ethical use of data, Acxiom offers solutions across various industries such as automotive, healthcare, telecommunications, financial services, and retail. Their expertise aids in optimizing marketing strategies to acquire, retain, and grow customer relationships. Acxiom partners with renowned platforms such as Adobe, Salesforce, and Snowflake to drive data-driven marketing and enable digital transformation for their clients.

📋 Description

• Perform client relationship management and value measurement execution • Support client Value Realization initiatives and delivery teams • Analyze client success patterns and translate business objectives into value realization roadmaps • Champion client outcomes while balancing expectations of client and consulting environments • Manage account relationships with appropriate client stakeholders • Evaluate information gathered from multiple client sources • Proactively identify and communicate value realization opportunities and risks to client • Own and monitor client success metrics and key performance indicators • Engage business sponsors and executive stakeholders to drive adoption

🎯 Requirements

• 2-4 years of Customer Success or Account Management experience • Experience with Value Realization methodologies, ROI measurement, or business outcome tracking • Basic understanding of business case development and value measurement frameworks • Client relationship management and stakeholder engagement experience • Understanding of consulting delivery methodologies and client engagement processes • Experience with customer success platforms (e.g., Gainsight) and measurement tools • Strong analytical skills with the ability to translate data into actionable insights • Bachelor's Degree Preferred • Understanding of change management principles and adoption methodologies

🏖️ Benefits

• Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet/Disabled) • Professional development opportunities