Call Center Sales Agent – Warm Leads

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Adaptive Teams

WebsiteLinkedInAll Job Openings

1 - 10 employees

🎯 Recruiter

👥 HR Tech

☁️ SaaS

Recruitment • HR Tech • SaaS

Adaptive Teams is a company that offers a revolutionary approach to hiring and recruitment known as Adaptive Hiring. They eliminate traditional recruitment fees and job placement fees, providing a staffing-as-a-service solution designed to streamline the team growth process for businesses. Adaptive Teams pre-screens and vets candidates, ensuring fast fulfilment and quality hires that match the requirements and culture of the business. Their service includes managed and supported team members for a fixed monthly fee, offering a comprehensive solution for effortless team building. Adaptive Teams guarantees satisfaction with their placements, providing replacement without additional fees if expectations are not met.

📋 Description

• Turn incoming calls and online leads into confirmed self-storage rentals • Guide customers through unit options and pricing, matching needs with solutions • Upsell when appropriate to boost revenue and occupancy • Handle move-out calls with empathy—aiming to retain customers through tailored rebuttals • Log customer interactions in the CRM with accuracy and timeliness • Hit key performance targets: conversions, follow-ups, and call volumes • Collaborate in team huddles and training sessions to stay sharp • Provide top-tier, on-brand customer service every time

🎯 Requirements

• 1+ year in sales or a call center (bonus points if you’ve done both) • Confident, persuasive communicator with strong listening skills • Goal-driven with a competitive edge and drive to exceed quotas • Comfortable with CRM tools, call software, and everyday tech (Microsoft Office, etc.) • Quick on your feet—adaptable, coachable, and ready to problem-solve • Must be tech-savvy and able to quickly navigate multiple platforms throughout the day, including while handling live calls. • Must be available to work within US time zones. • An internet speed of at least 10 Mbps download and 5 Mbps upload is required.

🏖️ Benefits

• Working completely remote • Location independence • 15 Paid leave days • Quarterly bonus • Weekend bonus • Yearly salary increase policy (7% after 6 months, then 5% after additional 6 months) • Long-term position with the opportunity to grow in a stable and growing Agency