Enterprise Retention Consultant

🕒 May 19

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Adobe

10,000+ employees

Founded 1982

Software • Digital Marketing • Creative Services

Adobe is a leading software company specializing in creative and digital marketing solutions. It offers a wide range of creative apps and services, including industry-standard tools like Photoshop, Illustrator, and Premiere Pro as part of its Adobe Creative Cloud suite. Adobe also provides business solutions such as the Adobe Experience Cloud, which includes marketing automation, analytics, and content management. With a focus on enhancing customer experiences through generative AI and digital asset management, Adobe serves industries like Financial Services, Retail, Media & Entertainment, and more. Adobe is also well-known for its PDF and e-signature solutions, such as Adobe Acrobat and Acrobat Sign, catering to both individuals and businesses.

📋 Description

• Diagnose renewal risk early—identifying root causes such as product gaps, relationship erosion, competitive displacement, or economic headwinds • Advise on and set negotiation strategy for complex enterprise renewals involving procurement, legal, CFOs, and executive sponsors • Build/leverage a playbook approach that aligns on renewal strategy • Design creative deal structures—right-sizing, multi-year terms, consumption model adjustments • Coach Account Directors on renewal execution—stakeholder mapping, value re-articulation, and commercial negotiation

🎯 Requirements

• 10+ years in enterprise SaaS sales or complex commercial negotiations • Deep understanding of SaaS subscription models, enterprise procurement, and renewal economics • Bachelor’s degree or equivalent experience

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Professional development opportunities

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