Enterprise Solutions Account Manager

🕒 5 days ago

🌵 Arizona, California, +3 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🗽 New York – Remote

💵 $100.2k - $184k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Account Manager

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Adobe

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1982

Software • Digital Marketing • Creative Services

Adobe is a leading software company specializing in creative and digital marketing solutions. It offers a wide range of creative apps and services, including industry-standard tools like Photoshop, Illustrator, and Premiere Pro as part of its Adobe Creative Cloud suite. Adobe also provides business solutions such as the Adobe Experience Cloud, which includes marketing automation, analytics, and content management. With a focus on enhancing customer experiences through generative AI and digital asset management, Adobe serves industries like Financial Services, Retail, Media & Entertainment, and more. Adobe is also well-known for its PDF and e-signature solutions, such as Adobe Acrobat and Acrobat Sign, catering to both individuals and businesses.

📋 Description

• Manage a portfolio of customer accounts across the CXO solutions. • Guide customers through onboarding and implementation by coordinating with delivery teams. • Drive adoption, overall health, value realization, and renewal readiness. • Build trust and develop strong relationships across business and technical stakeholders. • Knowledgeable of key product use cases and expected outcomes. • Actively engage with customers to calculate ROI derived from Adobe solutions. • Identify expansion opportunities through product-usage insights and evolving customer needs.

🎯 Requirements

• A minimum of 5 years’ prior customer success, account management, or sales experience from a high-tech (SaaS) company. • Deep understanding of Marketo, Adobe Analytics, Adobe Target, Adobe Experience Platform, or similar solutions. • Experience developing strategies on assigned accounts to fully leverage technology solutions. • Experience leading projects from conception to closure. • Knowledge of building trusted relationships with executive sponsors and end users. • Experience running a full sales cycle. • Strong written and verbal communications. • Bachelor’s degree or equivalent practical experience.

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development • Sales commission plans • Annual Incentive Plan (AIP)