
201 - 500 employees
☁️ SaaS
💊 Pharmaceuticals
🧬 Biotechnology
SaaS • Pharmaceuticals • Biotechnology
MasterControl Japan is a local branch of MasterControl that provides cloud-based quality management (QMS), manufacturing execution (MES), and AI-enabled platform solutions for regulated industries. It helps pharmaceutical, biotechnology, medical device, food and government life-science organizations automate document control, audit and training management, CAPA, electronic batch records (EBR/eDHR), validation, supplier and post-market management, and data analytics to ensure compliance, improve product quality, and accelerate time-to-market. The company also offers the ADAPT AI platform, MasterControl Insights analytics, industry-specific implementations, seminars and resources in Japan.
🕒 6 days ago
Strategic Technical Account Manager for MasterControl, guiding enterprise SaaS clients with technical insights and proactive value delivery. Focuses on driving adoption and mitigating risks to enhance customer success.
🇺🇸 United States – Remote
💵 $90k - $110k / year
⏰ Full Time
🟠 Senior
🔴 Lead
🧑🔧 Technical Account Manager
🕒 May 13
Customer Support Engineer delivering in-depth technical application support and troubleshooting for MasterControl's software. Working with various internal teams to enhance customer satisfaction.
Java
SQL