Technical Client Service Manager

🕒 March 13

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Logo of Aduro Advisors

Aduro Advisors

201 - 500 employees

Founded 2012

💸 Finance

💳 Fintech

☁️ SaaS

Finance • Fintech • SaaS

Aduro Advisors is a premier provider of fund accounting services, leveraging cutting-edge technology and industry expertise to empower venture firms in managing their assets. With over $125 billion in assets under administration, Aduro offers robust solutions through their proprietary technology, FundPanel. io, which enhances fund operations, investor relations, and portfolio monitoring. Aduro's team of seasoned professionals is dedicated to delivering thoughtful solutions and advice, helping clients achieve superior outcomes through a comprehensive understanding of fund administration best practices. By supporting over 600 firms, Aduro is committed to changing the industry with innovative, tailored services.

📋 Description

• Oversee the Client Service Resource Library ensuring high standards • Curate & optimize technical documentation and process workflows • Lead live technical training sessions • Maintain and evolve the resource library • Partner with service teams to document workflows within the Project Management System • Document all workflows affected by General Ledger implementations and lead internal rollout strategy

🎯 Requirements

• 5 years of experience in the alternative asset industry (Venture Capital or Private Equity preferred) • In-depth understanding of US GAAP and partnership accounting • Experience as an external auditor or CPA certification is a major plus • Ability to explain complex concepts into manageable workflows • Detail-oriented and proactive problem solver • Proficient in Notion, Microsoft Excel, and industry-specific accounting systems such as Xero, FundCount, or Dynamo • Self-motivated and able to thrive in a remote environment

🏖️ Benefits

• Competitive salary • Health/Dental/Vision Insurance • Life Insurance • Short-Term Disability • Long-Term Disability • Paid Time Off (PTO) & company holidays • 401k with Employer Match • Company-wide social events and programs • Dog-friendly office in downtown Denver

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