Operations Specialist

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Advantage Building Services LLC

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2009

🤝 B2B

🏠 Real Estate

B2B • Real Estate

Advantage Building Services LLC is a Chicago-area janitorial and property maintenance company that provides integrated cleaning and light-maintenance services for residential and commercial properties. ABS offers customizable janitorial plans, maintenance technicians, and hybrid staff who perform both cleaning and minor repairs; plus add-on services such as post-construction cleaning, snow removal, painting, power washing, doorman services, event support, carpet cleaning, waxing and buffing. The company positions itself as a single vendor for property managers and owners, emphasizing proactive issue documentation, 24/7 responsiveness, uniforms and professional staffing, and partnerships with apartment, condominium, office, retail and industrial property owners.

📋 Description

• Serve as the primary point of contact for clients, responding promptly and professionally to inquiries, updates, and scheduling requests. • Schedule and coordinate contractors for apartment turn jobs, confirming availability, job details, and timelines. • Write clear, professional emails and messages to clients and contractors, maintaining a consistent, courteous tone. • Track job status and communicate updates or changes to all parties in a timely manner. • Assist with recruiting labor/contractors, including posting openings on job boards and similar sites and screening candidates. • Maintain accurate records in QuickBooks and other systems (scheduling, invoicing support, contractor/client info). • Flag scheduling conflicts, staffing gaps, or client concerns proactively. • Support day-to-day administrative tasks as needed.

🎯 Requirements

• Bilingual (English/Spanish preferred) — able to communicate clearly with both English- and Spanish-speaking contractors and clients. • Exceptionally detail-oriented and organized; comfortable juggling multiple schedules and priorities at once. • Strong professional communication skills, written and verbal, with both workers and clients. • Well-versed in writing professional business emails. • Experience with QuickBooks and familiarity with job posting/recruiting sites (e.g., Indeed, Facebook Jobs, similar platforms). • Self-motivated and reliable, able to work independently in a remote setting. • Prior experience in property management, turns/cleaning services, scheduling, or dispatch is a plus.