Compliance Manager, Servicing Advisory

Job not on LinkedIn

September 17

Apply Now

Receive Emails with Similar Jobs

Affirm

WebsiteLinkedInAll Job Openings

Fintech • B2C • eCommerce

Affirm is a financial technology company that offers a 'Buy Now, Pay Later' service, allowing consumers to make purchases and pay for them over time with flexible payment plans. Affirm eliminates hidden fees and compound interest, providing clear terms and conditions for its users. The company also offers the Affirm Card, a debit card that allows users to request to pay over time for larger purchases or pay in full for smaller ones. Affirm partners with various retailers across multiple categories, including electronics, apparel, and travel, providing customers with the convenience of paying over time at checkout both online and in physical stores. Affirm's services are integrated with Apple Pay, enabling customers to make payments seamlessly from their iPhone or iPad.

1001 - 5000 employees

Founded 2012

💳 Fintech

👥 B2C

🛍️ eCommerce

💰 Post-IPO Equity on 2021-01

📋 Description

• Own second-line advisory and independent oversight for Card, Deposits, and B2B Servicing • Centralize and mature servicing compliance for these portfolios, embedding requirements in day-to-day operations, providing credible challenge, and driving durable fixes • Partner with Legal, Operations, Product, Engineering, and senior leadership to build and maintain policies, procedures, and control standards • Strengthen risk-based monitoring and testing (including thoughtful automation) • Coordinate responses to audits/exams and bank-partner inquiries • Align servicing standards across consumer and small-business accounts • Proactively monitor and translate regulatory developments into clear requirements and implementation plans • Identify compliance risks and vulnerabilities within servicing processes and systems • Assist the business with developing and implementing policies, procedures, and controls to ensure compliance with regulatory requirements during projects and BAU changes • Support timely, complete responses to audits, exams, bank-partner reviews, and regulatory inquiries • Collaborate with cross-functional teams to address compliance-related issues and drive continuous improvement initiatives • Review servicing changes via documented decision logs, approvals, and escalation paths • Leverage complaints and other signals to identify themes and drive durable product/process fixes • Deliver training and guidance to team members on compliance best practices and protocols, as needed • Provide periodic reporting to leadership on compliance status, issues, and remediation progress

🎯 Requirements

• Advanced knowledge of applicable laws, regulations, requirements, best practices, and regulatory trends that impact Affirm’s business • Subject matter expert in completing end-to-end compliance testing and/or assessment activities with limited oversight • Excellent organizational and relationship leadership skills • Proactive and innovative mindset with proven experience in leading initiatives and driving a culture of compliance • Advanced project management, critical thinking, and analytical skills • Ability to collaborate cross-functionally with, and communicate complex regulations to, business partners • Strong working knowledge of analytical tools, such as Snowflake, Excel, and visualization software (e.g. Looker, Tableau, etc.) • Ability to manage multiple priorities and work under pressure • Proven experience as a key contributing member of an impactful and fast-paced team • Ability to thrive in an ambiguous context • Decision Making: Provides recommendations regarding methods, techniques and evaluation criteria for obtaining results and is able to make well reasoned recommendations on decisions • Manages multiple complex projects/initiatives/cross functional work • Professional work experience in Compliance Risk, Audit, or Bank Regulatory • A minimum of 6 years of experience in a regulated industry is highly preferred • Please note that visa sponsorship is not available for this position.

🏖️ Benefits

• Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) • Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents • Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses • Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge • ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount • 100% subsidized medical coverage, dental and vision for you and your dependents • Monthly stipends for health, wellness and tech spending