Agency Partner Manager

July 24

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AfterShip

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eCommerce • Logistics • Retail

AfterShip is a comprehensive post-purchase platform that specializes in enhancing customer experiences through its suite of products, including shipment tracking, returns management, estimated delivery predictions, and warranty management. It provides businesses with tools to streamline shipping processes, automate returns, and improve customer engagement through seamless integrations with various eCommerce platforms. With a focus on reducing friction in the customer journey and optimizing logistics, AfterShip serves retailers and marketplaces by ensuring a smooth post-purchase experience.

201 - 500 employees

Founded 2012

🛍️ eCommerce

🛒 Retail

📋 Description

• Your mission as the Agency Partner Manager is to establish and grow a high-performing ecosystem of marketing, development, and eCommerce agencies that drive mutual value through revenue growth, new client acquisition, and product adoption. • You’ll own the full partner lifecycle from identifying and recruiting strategic agencies to onboarding, enablement, co-selling, and joint marketing initiatives while serving as the primary point of contact for your portfolio of partners. • This is a highly collaborative role at the intersection of partner management, sales, and strategic alliances, working closely with Sales, Account Executives, Account Managers, Marketing, Customer Success, and agency partners. • This is a remote position reporting to the Head of Partnerships with a preference for candidates based in Toronto, LA, NY, or SF. • Flexibility in working hours may be required to support agencies across North America, Europe, and LATAM, along with occasional travel (up to 15%) for partner meetings, conferences, and events.

🎯 Requirements

• 5-7 years of experience in partnerships, business development, or agency management, preferably in the SaaS or eCommerce space. • Strong understanding of the agency ecosystem (digital marketing, Shopify/BigCommerce/Adobe Commerce service partners, etc.). • Proven track record of building and scaling partner relationships that drive measurable business impact. • Excellent interpersonal, communication, and negotiation skills. • Experience collaborating with sales and marketing teams to drive GTM alignment. • Familiarity with CRM and partner management tools (e.g.,HubSpot, PartnerStack, Crossbeam).

🏖️ Benefits

• Competitive compensation • Remote-first/hybrid-flexible work setups • Healthcare coverage offered from day 1 • Retirement plans including company match • Annual learning & wellness benefit • Monthly book perk • Career progression & professional development • In-office lunch and commuter benefits for those located in our hub locations