Commercial Lines Account Manager

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🕒 April 1

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Logo of Agency Administrators, Inc.

Agency Administrators, Inc.

51 - 200 employees

🤝 B2B

🏢 Enterprise

Insurance • B2B • Enterprise

Agency Administrators, Inc. is a comprehensive customer care center specifically designed for independent insurance agencies. It provides a wide array of services including customer care, bookkeeping, premium payables, carrier communications, and more. Agency Administrators helps agencies grow by offering support services that eliminate the hassle and costs of managing customer service staff. The company also assists agencies in succession planning, enabling agency owners to step back from daily operations while maintaining ownership and income. With a process that includes discovery, underwriting, planning, and implementation, the company manages and reports the results of these services in real time, allowing agency owners to focus on other strategic initiatives.

📋 Description

• Work with a variety of carriers and customers to create an outstanding customer experience • Handle daily communications among clients, producers and underwriters • Maintain agency system/applications with current information • Address Customer inquiries regarding their insurance coverages • Process Insurance Applications, Endorsements, Binders, Quotes, Rating, etc. • Market accounts to multiple Insurance carriers • Claims reporting and follow up between Insurance Carrier and Insured • Inform and educate clients about coverage, exclusions and exposures • Assist clients in making appropriate coverage changes • Act as coverage/risk consultant for agents’ accounts • Respond to clients’ needs by producing binders, certificates, policies and other related items accurately and timely • Analyze, negotiate and prepare carrier renewal

🎯 Requirements

• Current P&C Producer license • 3 years minimum Commercial Lines experience • Experience servicing multi line commercial mid/large market accounts • Must have strong written and verbal communication skills • Must be passionate about delivering customer service at a high level • Must be self-motivated and competitive • Must have solid organizational, time management and prioritization skills

🏖️ Benefits

• Paid time off for holidays, vacations, and sick time • Group Health Insurance • Short- and long-term disability • Vision coverage • Life insurance • 401K with 3% company match

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