Lead Data Analyst – Network

🕒 May 20

🌵 Arizona, California, +10 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🗻 New Hampshire – Remote 🌶️ New Mexico – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote 🎸 Tennessee – Remote ⚔️ Virginia – Remote

💵 $110k - $135k / year

⏰ Full Time

🟠 Senior

📉 Data Analyst

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Agero, Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1994

🚗 Transport

Transport • Technology • Automotive

Agero, Inc. is a leader in the driver assistance industry, providing a comprehensive suite of solutions including roadside assistance, accident management, and an electric vehicle experience. The company serves a wide range of industries including automakers, insurance providers, and service providers. Agero's solutions are powered by their intelligently designed platform, SWOOP, which enhances transparency and real-time communication. With over 115 million drivers protected annually and partnerships with top insurance carriers, Agero is dedicated to transforming the driving experience through digital innovations and strategic partnerships.

📋 Description

• Develop and deploy advanced analytical models to improve our understanding of Network supply and demand, identify operational inefficiencies, and deliver actionable recommendations to leadership • Implement real-time dashboards and reporting to track and assess Network performance against established metrics • Challenge the status quo and propose and test new strategies for increasing competition and engagement within our service provider network • Analyze feedback, ratings, and reviews from multiple sources and stakeholders to gain insights into service quality and customer satisfaction • Develop operational and performance data to generate actionable insights and recommendations for 3rd party service providers • Analyze the capacity of our Network, identifying gaps and opportunities to improve operational efficiency and service quality • Lead test and pilots for process changes as a result of analysis and communicate the results to management • Serve as an internal data analytics expert by ensuring consistency in data analysis methodologies and sharing of best practices.

🎯 Requirements

• BA/BS Degree or equivalent experience. Degree that emphasizes data analysis and communication (e.g., computer science, social sciences, physical sciences, math, engineering, or statistics) preferred • 5+ years of business and data analysis experience • Strong problem-solving skills and business acumen • Experience with data management, specifically with validating and auditing data and reports from multiple systems • Demonstrated project and task management capability • Past experience with BI, Google Workspace, and CRM Tools • Proficiency in SQL and working with relational databases is required • An analytical professional with attention to detail and high standard of performance excellence.

🏖️ Benefits

• Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families. • 401(k) plan with company match and tuition assistance to support your future goals. • Flexible time off, paid sick leave, and ten paid holidays annually. • Parental planning benefits to assist associates through life’s milestones. • Bonus/Incentive Programs