Biomolecular Field Service Engineer – Cell Division Support

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Agilent Technologies

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

🔬 Science

🧬 Biotechnology

💊 Pharmaceuticals

💰 $500M Post-IPO Debt on 2019-09

Science • Biotechnology • Pharmaceuticals

Agilent Technologies is a global leader in the field of analytical and laboratory instruments. The company offers a diverse range of products and solutions, including gas and liquid chromatography, mass spectrometry, lab supplies, and software and informatics. Agilent serves various industries, such as biopharma, food and beverage testing, clinical diagnostics, and environmental testing. Additionally, Agilent provides comprehensive services for lab management, maintenance, and instrument repair. They focus heavily on advancing science through sustainable solutions and supporting genomics, pathology, and cancer research with advanced technologies.

📋 Description

• You will be responsible for supporting our customers with on-site installation, implementation, maintenance and repair of company solutions. • Our varied product lines include hardware, software and networking products as well as operating systems with focus on cell division product. • Install and optimize hardware/software/network products and configurations at customer sites. • Diagnose and resolve product performance problems. • Perform maintenance and repairs. • Ensure customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance. • Proactively respond to potential equipment issues to prevent unplanned interruption of customers' business. • Deliver fully integrated solutions, which may include peripherals, communications, operating systems and applications software. • Train other field engineers and customers in the solutions if needed.

🎯 Requirements

• A Bachelors or master-s degree within the Life science or biotechnology or similar • 2+ years of experience in a similar position or experience as an end user of Genomics and Cell Analysis environment • Experience with troubleshooting and problem solving • Experience with the Agilent solutions is desired but not essential • Verbal and written communication is clear, respectful and timely • You enjoy travelling and visiting customers • High level of Spanish is a requirement and good English level is a desired skill.

🏖️ Benefits

• An opportunity to work in an international and dynamic working place with exciting challenges and opportunities. • You will become part of a company that works according to these values: We move diagnostics forward. • We care about the needs of our customers and strive to ensure people are treated consistently, fairly and with respect. • We deliver effective diagnostic solutions valued by our customers. • We will make sure you get all the training and development opportunities you need to become the best in your field!