Field Service Engineer

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Agilent Technologies

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

🍽️ Food & Beverage

🏥 Healthcare

💼 Consulting

💰 $500M Post-IPO Debt on 2019-09

Food & Beverage • Healthcare • Consulting

Agilent Technologies is a global leader in the field of analytical and laboratory instruments. The company offers a diverse range of products and solutions, including gas and liquid chromatography, mass spectrometry, lab supplies, and software and informatics. Agilent serves various industries, such as biopharma, food and beverage testing, clinical diagnostics, and environmental testing. Additionally, Agilent provides comprehensive services for lab management, maintenance, and instrument repair. They focus heavily on advancing science through sustainable solutions and supporting genomics, pathology, and cancer research with advanced technologies.

📋 Description

• Perform field installation, operational training, repair, and maintenance of Agilent products such as GC, LC, and GCMS, including hardware and software, in assigned regions • Resolve customer issues promptly, ensure customer satisfaction, and maintain good customer relationships • Collaborate with colleagues in other departments to complete customer after-sales service and support projects • Complete other work effectively according to company processes

🎯 Requirements

• Bachelor's degree or higher in Chemistry, Chemical Engineering, Pharmacy, Food Science, or a related major • More than 2 years of experience using GC, LC, or GCMS, or relevant after-sales repair experience • In-depth understanding of instrument operating principles • Strong hands-on ability and interest in analytical instruments • Good communication and teamwork skills • Good English reading and writing ability

🏖️ Benefits

• Option to work remotely • Equal opportunity employment • Day shift