Field Service Engineer

🔥 12 hours ago

🇨🇳 China – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 10%

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Logo of Agilent Technologies

Agilent Technologies

10,000+ employees

Founded 1999

🍽️ Food & Beverage

🏥 Healthcare

💼 Consulting

💰 $500M Post-IPO Debt on 2019-09

Food & Beverage • Healthcare • Consulting

Agilent Technologies is a global leader in the field of analytical and laboratory instruments. The company offers a diverse range of products and solutions, including gas and liquid chromatography, mass spectrometry, lab supplies, and software and informatics. Agilent serves various industries, such as biopharma, food and beverage testing, clinical diagnostics, and environmental testing. Additionally, Agilent provides comprehensive services for lab management, maintenance, and instrument repair. They focus heavily on advancing science through sustainable solutions and supporting genomics, pathology, and cancer research with advanced technologies.

📋 Description

• Install, commission, repair, maintain, and provide training and technical support for key-account instruments, including LC, GC, and GCMS hardware and software • Provide proactive equipment health management services • Handle complex technical issues and coordinate across departments • Drive closed-loop management of customer needs • Support customer business development and laboratory operations • Support service contracts and business growth • Contribute to knowledge retention and team capability building • Resolve customer problems promptly and maintain customer satisfaction • Maintain strong customer relationships • Complete other assigned work according to company processes

🎯 Requirements

• Experience or capability supporting installation, commissioning, repair, maintenance, and training for LC, GC, GCMS instruments, related hardware, and software • Ability to provide proactive equipment health management services • Ability to handle complex technical issues and collaborate across departments • Ability to manage customer needs through closure • Ability to support customer business development and laboratory operations • Ability to support service contracts and business growth • Ability to resolve customer problems promptly and maintain customer satisfaction • Ability to complete other work effectively according to company processes • Willingness to travel 75% of the time

🏖️ Benefits

• Option to work remotely • Full-time weekly schedule

Apply Now

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