Field Service Engineer – Gas Chromatography, Mass Spectrometry

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🕒 March 13

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Agilent Technologies

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

🔬 Science

🧬 Biotechnology

💊 Pharmaceuticals

💰 $500M Post-IPO Debt on 2019-09

Science • Biotechnology • Pharmaceuticals

Agilent Technologies is a global leader in the field of analytical and laboratory instruments. The company offers a diverse range of products and solutions, including gas and liquid chromatography, mass spectrometry, lab supplies, and software and informatics. Agilent serves various industries, such as biopharma, food and beverage testing, clinical diagnostics, and environmental testing. Additionally, Agilent provides comprehensive services for lab management, maintenance, and instrument repair. They focus heavily on advancing science through sustainable solutions and supporting genomics, pathology, and cancer research with advanced technologies.

📋 Description

• Deliver advanced on-site support including installation, implementation, optimization, maintenance and repair of gas chromatography systems. • Troubleshoot and resolve complex system, method, hardware and software issues, often under time pressure. • Act as a technical authority for customers, advising on best practices, preventive maintenance and system configurations. • Proactively identify potential risks and performance limitations before they impact customer operations. • Execute integrated system solutions involving hardware, software, networking and peripherals according to defined architectures. • Serve as an internal escalation point for challenging technical cases and collaborate closely with Support, Sales, Marketing and R&D. • Maintain accurate documentation and ensure full compliance with Agilent quality and regulatory standards. • Share expertise by delivering technical training, workshops or mentoring for colleagues and customers. • Support key or high-volume customers, including calibration and qualification activities when required.

🎯 Requirements

• Degree in Chemistry. • Solid practical experience with GC/GMS systems; experience with special valves is an advantage. • Proven ability to work independently in laboratory environments and manage complex customer situations. • Clear, confident communication skills—both verbal and written. • Fluency in French. • Valid driving license and willingness to travel.

🏖️ Benefits

• Permanent Contract with a global industry leader. • A Supportive Culture: We pride ourselves on an outstanding company environment. • Career Growth: We provide the training and development you need to become an expert in the SaaS space. • Comprehensive Benefits: Company pension scheme, yearly bonus, private healthcare, stock purchase plan, and life insurance. • We will make sure you get all the training and development opportunities you need to become the best in your field!