Field Service Engineer – Liquid Chromatography

🕒 August 21

🇲🇽 Mexico – Remote

⏰ Full Time

🟢 Junior

🔧 Field Service Engineer

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Agilent Technologies

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

🍽️ Food & Beverage

🏥 Healthcare

💼 Consulting

💰 $500M Post-IPO Debt on 2019-09

Food & Beverage • Healthcare • Consulting

Agilent Technologies is a global leader in the field of analytical and laboratory instruments. The company offers a diverse range of products and solutions, including gas and liquid chromatography, mass spectrometry, lab supplies, and software and informatics. Agilent serves various industries, such as biopharma, food and beverage testing, clinical diagnostics, and environmental testing. Additionally, Agilent provides comprehensive services for lab management, maintenance, and instrument repair. They focus heavily on advancing science through sustainable solutions and supporting genomics, pathology, and cancer research with advanced technologies.

📋 Description

• Provide on-site technical support to customers through installation, implementation, maintenance, troubleshooting, qualification, and repair of Agilent and multi-vendor system solutions • Support hardware, software, networking products, operating systems, and related applications • Install, configure, optimize, and maintain hardware, software, and network products at customer sites • Diagnose and resolve equipment, system, and product performance issues • Perform preventive maintenance, repairs, upgrades, and service activities • Identify and address potential equipment or software issues to prevent interruptions • Deliver integrated solutions including peripherals, communications systems, operating systems, and application software • Advise customers on preventive maintenance, system configurations, and operational best practices • Serve as a technical resource for internal teams and manage product escalations • Collaborate with Technical Support, Sales, Marketing, Research & Development, and other cross-functional teams • Conduct technical training, maintenance seminars, workshops, and knowledge-sharing sessions • Mentor and train field engineers and end users • Perform equipment adjustments, qualifications, validations, and system acceptance activities • Identify and qualify customer opportunities and sales leads • Maintain accurate service documentation and ensure compliance with company and customer requirements

🎯 Requirements

• Candidate must be located in Morelia, MX • Bachelor's or Master's degree in Chemical Engineering, Chemistry, Biology, or a related scientific discipline • 1+ years of experience in a similar role or as an end user of HPLC systems • Mexican passport and U.S. Visa • Valid driver's license with the ability to travel to customer sites • Willingness and ability to travel up to 45%+ of the time • Professional proficiency in spoken and written English • Strong communication, customer service, and problem-solving skills • Ability to work independently and manage multiple priorities in a field-based environment

🏖️ Benefits

• Option to work remotely • Full-time weekly schedule