SAP Support Consultant – Logistics

🕒 March 16

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AGILITA

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2005

🤝 B2B

☁️ SaaS

🏢 Enterprise

B2B • SaaS • Enterprise

AGILITA is a leading SAP cloud ERP partner and digital transformation consultancy that helps mid-market and enterprise clients implement, customize, and operate SAP Cloud ERP, SAP Business Technology Platform, and related analytics and Business AI solutions. The company provides SAP consulting, migration and implementation services, industry-specific ERP configurations, design-thinking workshops, and a portfolio of SaaS products (e. g. , AGIL AI. TimeManager, AGIL AI. Sales, AGIL MobileWarehouse) aimed at streamlining business processes and enabling cloud-first, scalable IT landscapes.

📋 Description

• Ensure stable and efficient SAP logistics processes • Serve as the primary contact for our customers in SAP application support with a logistics focus • Receive, analyze and handle support requests and incident reports via the ticketing tool • Ensure stable, high-quality operational SAP support in customers' day-to-day operations • Analyze incidents, change requests and error messages in logistics processes • Reproduce, analyze and permanently resolve errors on customer systems • Work closely with and coordinate internal subject-matter experts and SAP on more complex issues • Provide clear and traceable documentation of solutions, workarounds, known errors and process documentation • Provide backup and support for adjacent SAP modules within the support team

🎯 Requirements

• Degree in (business) informatics, computer science, business administration, logistics, or a comparable qualification with strong process understanding • Several years of experience in the SAP logistics area, ideally with a focus on SAP S/4HANA or S/4HANA Cloud • Strong knowledge of end-to-end logistics processes including customizing in the SD, MM and LE modules, as well as adjacent modules such as PP, FI and CO • Experience in SAP application support and working with ticketing tools • Analytical, solution-oriented and customer-focused mindset • Independent, structured and reliable working style • Team player, resilient and enjoy operational support and customer contact • Very good German and English skills, both written and spoken

🏖️ Benefits

• Professional development through tailored training and SAP certifications • Open, informal (first-name) culture and a supportive team