SAP Support Consultant – Logistics

🕒 March 16

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AGILITA

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2005

🤝 B2B

☁️ SaaS

🏢 Enterprise

B2B • SaaS • Enterprise

AGILITA is a Swiss SAP Cloud ERP partner that delivers cloud ERP (SaaS) implementations, SAP consulting, and end-to-end digital transformation services. The company provides SAP-based platforms and analytics (SAP Cloud ERP, SAP Business Technology Platform, SAP Analytics Cloud, SAP Datasphere) and develops proprietary products such as AGIL AI. TimeManager, AGIL AI. Sales, and AGIL MobileWarehouse. AGILITA focuses on industry-specific ERP adoption, process optimization, business AI, workshops and events, and ongoing support for mid-sized and enterprise customers across manufacturing, professional services, wholesale, utilities, public services and life sciences.

📋 Description

• Your task is to ensure stable and efficient SAP logistics processes • Permanently resolve disruptions and reliably support our customers in their day-to-day operations • Serve as the central point of contact for our customers in SAP application support with a focus on logistics • Receive, analyze and handle support requests and incident reports via the ticketing tool • Ensure stable, high-quality operational SAP support in customers' daily operations • Analyze incidents, change requests and error messages in logistics processes • Reproduce, analyze and permanently resolve errors on customer systems • Work closely and coordinate with internal specialists and SAP on more complex issues • Maintain clear documentation of solutions, workarounds, known errors and process documentation • Provide backup and support for adjacent SAP modules within the support team

🎯 Requirements

• Completed degree in (business) informatics, business administration, logistics, or a comparable qualification with a strong process understanding • Several years of experience in the SAP logistics area, ideally with a focus on SAP S/4HANA or S/4HANA Cloud • Very good knowledge of logistics end-to-end processes, including customizing in the SD, MM and LE modules, as well as related modules such as PP, FI and CO • Experience in SAP application support and working with ticketing tools • Analytical, solution-oriented and customer-focused mindset • Independent, structured and reliable way of working • Team player, resilient and enjoy operational support and customer contact • Very good German and English skills, both written and spoken

🏖️ Benefits

• Professional development through individual training and SAP certifications • Open, informal culture (first-name basis) and a supportive team