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Aidey

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2017

🤝 B2B

🤖 Artificial Intelligence

🏢 Enterprise

B2B • Artificial Intelligence • Enterprise

Aidey is an AI-first BPO that provides human-in-the-loop services to companies, staffing the last-mile human intelligence that supports AI models and customer-facing processes. It operates 24/7/365 and combines AI-driven pipelines (for recruitment, QA, forecasting, marketing, and ops) with senior human review to handle customer experience, technical support (tier 1–3), customer success, back-office operations (data labeling, moderation, RLHF review, finance ops) and sales. Aidey integrates with common CRMs and helpdesk tools, promises a rapid 10-day onboarding to a live bench, and serves verticals including SaaS & AI, e-commerce, hospitality & travel, fintech, retail and gaming. The company promotes remote operations (Philippines base), claims improved CSAT and response times for clients, and has press coverage in tech/business outlets.

📋 Description

• Review resumes and applications to identify qualified candidates • Schedule and follow up candidate interviews through phone calls, text messages, and email communications • Conduct initial Zoom screening interviews to evaluate communication skills, experience, and overall fit • Document interview feedback and provide recommendations on whether candidates should advance to the next stage of the hiring process • Source qualified candidates through Indeed, Facebook Groups, and other online platforms • Maintain accurate candidate records and update applicant tracking systems • Coordinate with hiring managers and team members to support recruitment objectives

🎯 Requirements

• Excellent English communication skills: verbal, written, and reading is a MUST • Comfortable conducting phone interviews, video interviews, and written candidate communications – MUST • Ability to assess candidate fit and make sound hiring recommendations based on objective criteria • Persistent and proactive approach to candidate follow-up and engagement throughout the recruitment process • Strong organizational skills with the ability to manage multiple candidates across different stages of the hiring process • Ability to work independently, manage priorities effectively, and consistently achieve recruitment goals • Previous experience interviewing and screening candidates for remote roles • Familiarity with Indeed employer tools and applicant tracking systems (ATS) • Previous experience sourcing candidates through job boards and social media platforms • Exposure to the HVAC or home services industry, or to field service management software (ServiceTitan, Housecall Pro, Jobber)

🏖️ Benefits

• Fully remote, long-term opportunity • Work directly with US-based teams • Stable full-time schedule • Clear processes and structured work • Opportunity to grow into higher-level roles