Claims Handler

🔥 15 minutes ago

🇫🇷 France – Remote

💵 €26k - €35k / year

⏰ Full Time

🟢 Junior

📋 Claims Specialist

🚫👨‍🎓 No degree required

👻 Ghost score 2%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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aïkan

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2009

🛡️ Insurance

☁️ SaaS

💸 Finance

Insurance • SaaS • Finance

aïkan is a human‑scale startup and specialist outsourcing partner for the insurance industry, founded in 2009. It provides BPO services to insurers, brokers and distributors across customer reception, IARD (property & casualty) claims management, legal protection and legal information, contract production and lifecycle management, and a range of digital tools (CRM Sydia, Juribot chatbot/callbot and other self‑service and claims platforms). aïkan combines jurists, claims handlers and developers to support insurers with overflow, delegated management, and digital transformation.

📋 Description

• Manage a portfolio of motor or property damage claims • Manage a portfolio of property recovery claims • Receive claims notifications by email and handle customer calls • Support customers throughout the claims process through to closure • Contribute to establishing and maintaining long-term partnerships • Complete comprehensive training on the company’s tools and methods

🎯 Requirements

• Degree in law and/or insurance • At least one to two years of proven experience in claims management • Strong analytical and summarization skills • Customer satisfaction-focused, with strong listening and empathy skills • Rigorous and methodical approach • Ability to work independently while maintaining a strong team spirit • Availability for a 39-hour workweek, Monday to Friday, according to the schedule • Permanent, full-time position available as soon as possible

🏖️ Benefits

• Join a multidisciplinary team and contribute to ambitious, meaningful projects • Fast-growing environment that encourages collaboration, with a relaxed atmosphere • Carefully designed onboarding program and comprehensive training in the business • Meal vouchers worth €8, 50% covered by the company (Swile) • Company-paid health insurance contribution of 70% • Holiday bonus • Profit-sharing scheme • 100% remote work from Toulouse