Manager, Connectivity Partner

🕒 April 27

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Logo of Airbnb

Airbnb

5001 - 10000 employees

Founded 2007

👥 B2C

🛍️ eCommerce

💰 Post-IPO Equity on 2020-12

B2C • eCommerce • Hospitality

Airbnb is a global online marketplace that connects people looking for accommodation with hosts offering unique and diverse lodging options, often in residential properties. Users can book spaces ranging from one-bedroom apartments to entire homes and boutique hotels. Airbnb also offers experiences, allowing guests to book activities hosted by locals, providing an authentic travel experience.

📋 Description

• Manage distributed team of Connectivity Partner Managers and Specialists and assist in partner management and new business development for supply acquisition • Responsible for the team to meet and exceed quarterly revenue, supply acquisition goals and other OKRs • Develop and execute a global strategy playbook, working closely with a distributed team of Connectivity Partners. Work closely with the Homes Connectivity team business as well. • Create operational rhythm, establish and track KPIs, analyze business growth and other key metrics to identify trends, drive new business opportunities, and ensure resolution of business challenges with a sense of urgency • Establish and maintain successful business practices for managing strategic connectivity partners • Drive success with strategic partners • Monitor business needs and work closely with Product, Technical Support, and Account Management and Sales Leadership to help drive feature adoption and business performance • Serve as primary Airbnb point of contact for all internal questions, escalations and service improvements regarding connectivity partners

🎯 Requirements

• 10+ years of professional experience working in sales/account management roles - tourism, e-commerce, and hospitality is required • 3-5 years experience managing and leading highly effective teams with proven track record of meeting and exceeding goals • Proven to contribute and drive solutions to hotels supply acquisition and revenue goals • Highly motivated and engaged team builder with ability to coach and mentor Connectivity team members • Experience developing and driving channel sales and marketing initiatives in collaboration with Connectivity team members • Ability to develop a strategy, communicate it clearly and get buy-in and support to execute against quarterly goals • Strong analytical skills to identify opportunities, operationalize execution, and drive business results • Ability to influence senior Airbnb leadership level or within partners leadership teams • Ability to work within a matrix, solve problems and influence cross-functional teams; strong stakeholder management across the organization, working with Marketing, Product, Technology, Legal, FP&A, regional field teams (Sales and Account Management) and enterprise account management • Experience in the hospitality technology space, knowledge of OTA, channel managers and/or Property management systems, and experience with API integrations strongly preferred • Proficient with CRM tools (Salesforce), project management, and business intelligence tools (Tableau) • Travel as needed to meet team members and engage with partners and customers at industry events. May be up to 50% of time.

🏖️ Benefits

• This role may also be eligible for bonuses, equity, benefits, and Employee Travel Credits.

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